NetXMS Support Forum

I'm new to NetXMS (coming from Opsview and Zabbix) so please excuse me if I've made a rookie mistake.  A little background... I'm trying to run NetXMS 2.2.2 on Turnkey Core 14.2 (Debian Jessie).  I have installed tomcat7, tomcat7-admin, default-jre (openjdk-7-jre), postgresql (postgresql-9.4), netxms-server, netxms-dbdrv-pgsql.  I have set everything up according to NetXMS Administrator Guide, and as far as I can tell, the NetXMS server is up and running.  However, I can't get the Windows or web management consoles to work.

My preference is to use the web console, so I tried that first.  I renamed nxmc-2.2.2.war to nxmc.war and put it in /var/lib/tomcat7/webapps.  It seems to deploy, but I get a 404 error when I try to open ipaddress:8080/nxmc.  Error attached below.  I have also tried deploying it with the tomcat web manager and had the same result.  The tomcat web manager says nxmc is deployed and running.  I am using Firefox Quantum for this.  I also tried it in Edge, but all it says is "Hmmm...can't reach this page."  Very helpful...

On this release, I can alternatively install openjdk-8-jre, postgresql-9.6, and tomcat8.  I tried that briefly but still seemed to have the same problem.  I did also try this briefly on Ubuntu Server LTS 16.04.3 but again had the same problem with the web console.

Now, I have also tried the Windows x64 management console on Windows 10.  I extracted the nxmc folder to Program Files and ran nxmc.exe.  It churns for a couple seconds and then gives me the below error.  Not sure where to go with that either.

Any help is much appreciated...

Some related logs.  Directory listing of tomcat7/webapps and dpkg --get-selections attached.

root@core:/var/log/tomcat7# grep nxmc localhost_access_log.2018-01-25.txt
10.31.248.11 - - [25/Jan/2018:14:52:06 +0000] "GET /nxmc/ HTTP/1.1" 404 997
10.31.248.11 - - [25/Jan/2018:14:53:29 +0000] "GET /nxmc/ HTTP/1.1" 404 997

root@core:/var/log/tomcat7# tail catalina.out
Jan 25, 2018 2:42:55 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory /var/lib/tomcat7/webapps/ROOT has finished in 428 ms
Jan 25, 2018 2:42:55 PM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-8080"]
Jan 25, 2018 2:42:55 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 1132 ms
Jan 25, 2018 2:51:47 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive /var/lib/tomcat7/webapps/nxmc.war
Jan 25, 2018 2:51:53 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deployment of web application archive /var/lib/tomcat7/webapps/nxmc.war has finished in 5,999 ms

root@core:/var/log# cat netxmsd
2018.01.25 14:31:20.159 Log file opened (rotation policy 2, max size 16777216)
2018.01.25 14:31:20.163 *I* Platform subagent "/usr/lib/x86_64-linux-gnu/netxms/linux.nsm" successfully loaded
2018.01.25 14:31:20.163 *E* Unable to load database driver module "": /usr/lib/x86_64-linux-gnu/netxms/dbdrv/: cannot read file data: Is a directory

2018.01.25 14:33:44.404 Log file opened (rotation policy 2, max size 16777216)
2018.01.25 14:33:44.407 *I* Platform subagent "/usr/lib/x86_64-linux-gnu/netxms/linux.nsm" successfully loaded
2018.01.25 14:33:44.413 *I* Database driver "pgsql.ddr" loaded and initialized successfully
2018.01.25 14:33:44.618 *I* Server ID 2D34F56479DE1BDB
2018.01.25 14:33:44.687 *I* Server certificate not set
2018.01.25 14:33:45.240 *I* Network device driver "CATALYST-2900XL" loaded successfully
2018.01.25 14:33:45.241 *I* Network device driver "ERS8000" loaded successfully
2018.01.25 14:33:45.241 *I* Network device driver "JUNIPER" loaded successfully
2018.01.25 14:33:45.241 *I* Network device driver "QTECH-OLT" loaded successfully
2018.01.25 14:33:45.242 *I* Network device driver "BAYSTACK" loaded successfully
2018.01.25 14:33:45.242 *I* Network device driver "CISCO-SB" loaded successfully
2018.01.25 14:33:45.242 *I* Network device driver "NETONIX" loaded successfully
2018.01.25 14:33:45.243 *I* Network device driver "NET-SNMP" loaded successfully
2018.01.25 14:33:45.243 *I* Network device driver "AIRESPACE" loaded successfully
2018.01.25 14:33:45.244 *I* Network device driver "MIKROTIK" loaded successfully
2018.01.25 14:33:45.244 *I* Network device driver "DLINK" loaded successfully
2018.01.25 14:33:45.244 *I* Network device driver "PING3" loaded successfully
2018.01.25 14:33:45.245 *I* Network device driver "UBNT" loaded successfully
2018.01.25 14:33:45.245 *I* Network device driver "SYMBOL-WS" loaded successfully
2018.01.25 14:33:45.245 *I* Network device driver "AT" loaded successfully
2018.01.25 14:33:45.246 *I* Network device driver "PROCURVE" loaded successfully
2018.01.25 14:33:45.246 *I* Network device driver "H3C" loaded successfully
2018.01.25 14:33:45.246 *I* Network device driver "CISCO-ESW" loaded successfully
2018.01.25 14:33:45.247 *I* Network device driver "NETSCREEN" loaded successfully
2018.01.25 14:33:45.247 *I* Network device driver "CATALYST-GENERIC" loaded successfully
2018.01.25 14:33:45.247 *I* Network device driver "IGNITENET" loaded successfully
2018.01.25 14:33:45.248 *I* Network device driver "HPSW" loaded successfully
2018.01.25 14:33:45.248 *I* Network device driver "NTWS" loaded successfully
2018.01.25 14:33:45.249 *I* Network device driver "RITTAL" loaded successfully
2018.01.25 14:33:45.249 *I* Network device driver "TB" loaded successfully
2018.01.25 14:33:45.249 *I* Network device driver "DELL-PWC" loaded successfully
2018.01.25 14:33:45.250 *I* Network device driver "EXTREME" loaded successfully
2018.01.25 14:33:54.480 *I* Listening for SNMP traps on UDP socket 0.0.0.0:162
2018.01.25 14:33:54.480 *I* Listening for SNMP traps on UDP socket [::]:162
2018.01.25 14:33:54.495 *I* SocketListener/Clients: listening on 0.0.0.0:4701
2018.01.25 14:33:54.495 *I* SocketListener/MobileDevices: listening on 0.0.0.0:4747
2018.01.25 14:33:54.495 *I* SocketListener/MobileDevices: listening on [0.0.0.0]:4747
2018.01.25 14:33:54.495 *I* SocketListener/Clients: listening on [0.0.0.0]:4701
2018.01.25 14:33:54.496 *I* SocketListener/AgentTunnels: listening on 0.0.0.0:4703
2018.01.25 14:33:54.496 *I* SocketListener/AgentTunnels: listening on [0.0.0.0]:4703
2018.01.25 14:33:54.497 *I* NetXMS Server started

I fixed the issue with the Windows management console.  I didn't realize it was going to be all Java.  I downloaded the 64-bit version, but I only have 32-bit Java installed.  I downloaded the 32-bit console and was able to log into NetXMS.  Seems the server is up and ready to go.

I would really like to get the web management console working if we can figure that out.

Also, I mistakenly said I was using Firefox Quantum.  I'm actually using Firefox ESR 52.6.0 32-bit which was why I had 32-bit Java.

Okay, I got it working, but it seems a bit strange.  What I did was I switched to openjdk-8-jre (from jessie-backports) and tomcat8. 

When I go to ipaddress:8080/nxmc, I get an odd error from Firefox about the page redirecting in a way that will never complete.  I suspect it's redirecting to /nxmc.  So just for kicks, I went to ipaddress:8080/nxmc/nxmc, and it actually works.  I guess that'll do.  I hope this info is useful to someone.

I renamed the war-file to 'ROOT.war'. So I can connect by 'netxms-servername.domain.com'

Quote from: KarlMCS on January 26, 2018, 06:39:19 PM
Okay, I got it working, but it seems a bit strange.  What I did was I switched to openjdk-8-jre (from jessie-backports) and tomcat8. 

Hello.

Yes, Java8 is a requirement for some time now. We'll mention it on the site.