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Messages - Victor Kirhenshtein

#1396
General Support / Re: NetXMS agent takes up 100% CPU
February 20, 2019, 12:48:24 PM
Hi,

can you create process dump when agent start using 100% CPU and send it to me?

Best regards,
Victor
#1397
Hi!

1) You can use actions with timers. For example, execute action on node down event with timer set to 5 minutes, and cancel this timer on "node up" event. If node will recover within 5 minute interval, timer will be cancelled and action never executed.

2) Yes, diff will be correct method in this case.

Best regards,
Victor
 
#1398
General Support / Re: Automatic Alarm Resolve
February 14, 2019, 10:24:50 PM
Fix is already made, I plan to made release 2.2.13 within a week.

Best regards,
Victor
#1399
There are no standard way for doing that. If there is only one user session you can uninstall agent service and add nxagentd.exe to autorun so it will start within user session. Or you can use combined approach - leave agent as a service, run external subagent via autorun and define actions in this subagent.

Best regards,
Victor
#1400
General Support / Re: NetXMS agent takes up 100% CPU
February 12, 2019, 01:11:07 PM
Hi,

I don't see any logs attached.

Best regards,
Victor
#1401
General Support / Re: Web interface shows Error
February 10, 2019, 04:03:33 PM
There was packaging error in web UI installer, but it was replaced shortly after release. When did you download it?

Best regards,
Victor
#1402
General Support / Re: Automatic Alarm Resolve
February 09, 2019, 11:17:31 AM
Hi,

that's actually looks like a bug. If alarm is already resolved system should not change it's state. We will fix it for next release.

Best regards,
Victor
#1403
Hi,

I suggest using script threshold. Script could be following:


!($1 like "Online") && !($1 like "Ready")


Best regards,
Victor
#1404
General Support / Re: nxdbmgr check *ERROR*
February 07, 2019, 11:17:52 AM
Hi,

most likely database client library is not installed or not in the path. Please provide more details of your setup - OS, database, full netxmsd.conf and full output of nxdbmgr.

Best regards,
Victor
#1405
Hi!

Do you have a core dump? If not, could you run netxmsd under gdb and when it crashes, issue command bt and provide it's output?

Best regards,
Victor
#1406
General Support / Re: NetXMS list of default ports
February 07, 2019, 11:15:16 AM
No, server only tries to connect to port 4700 during discovery. I've registered feature request for providing list of custom agent ports for discovery: https://track.radensolutions.com/issue/NX-1560

Best regards,
Victor
#1407
This is caused by housekeeper re-applying templates. This was added to automatically fix issues when not all DCIs were applied or updated correctly or was accidentally deleted (had those issues in few big deployments). The problem here is that template re-apply also resets DCI status to "active", which on next data collection run changes to "unsupported" and causes SYS_DCI_UNSUPPORTED event generation. Correct approach would be to leave unsupported DCIs in unsupported state. We will fix it before next release.

Best regards,
Victor
#1408
Hi,

you can add

Action = name:command

to nxagentd.conf and then execute this action either via server action from event processing policy or as object tool.

Best regards,
Victor
#1409
General Support / Re: Netxms Agent and SNMP
February 07, 2019, 11:01:49 AM
Hi,

you should create new zone (under Entire Network), set your Windows 10 node as zone proxy, and then create nods for each SNMP device you want to monitor in that new zone.

Best regards,
Victor
#1410
Hi,

did you give access to objects to grafana user?

Best regards,
Victor