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Messages - Victor Kirhenshtein

#1396
General Support / Re: agent tunnel not connecting
March 20, 2019, 08:04:11 PM
From the server side it looks like agent did not provide certificate:

SetupTunnel(<public ip here>): Agent certificate not provided

Can you check that agent certificate actually exist on machine with agent? What operating system agent is running on? What versions you are using?

Best regards,
Victor
#1397
Hi!

Do you mean table DCI in NetXMS or SQL database table?

Best regards,
Victor
#1398
Hi,

this is most likely related to relatively large total number of active alarms. We will investigate this further.

Best regards,
Victor
#1399
Hi,

server checks OID .1.0.8802.1.1.2.1.3.2.0 (lldpLocChassisId) as test for LLDP support on device. Did your device returns anything under .1.0.8802.1.1.2.1.3 (lldpLocalSystemData)?

Best regards,
Victor
#1400
Hi,

most likely you had user database view open when did logout. Console remembers opened views and try to reopen them at login. Because current user does not have access rights to user database, it gets this error. Just close user database view of it is open and on next login there will be no error.

Best regards,
Victor
#1401
General Support / Re: Changelog post-2.2.9
March 20, 2019, 12:09:34 PM
I've updated web site version as well. Will keep it updated during new releases.

Best regards,
Victor
#1402
Announcements / NetXMS 2.2.13 released
March 12, 2019, 10:41:57 AM
Hi all!

NetXMS version 2.2.13 is out! Changes since previous release:

- TimescaleDB supported as backend database
- Added option to show SELECT output in nxdbmgr batch
- New attribute "parameterNames" in NXSL class "Event"
- New attribute "instanceData" in NXSL class "DCI"
- Added option to play alarm notifiacation sound only for active dashboard
- Required object access is "read" for all forced polls except full configuration poll which requires "modify" access
- Improved server startup and shutdown time
- Added option to save network map as image file
- New nxmc command line options -take-map-snapshot and -exit-after-open
- Fixed issues:
        NX-241 ("nxdbmgr batch" should support stdin)
        NX-887 (Additional variables in threshold script)
        NX-1388 (Event correlation route should start at proxy)
        NX-1536 (No output from forced status poll without "modify" object access right)
        NX-1552 (NXSL function to check for EPP timer existence)
        NX-1558 (Add ability to change node's comment from script)
        NX-1561 (Unexpected SYS_SNMP_DOWN events after SNMP proxy node restart)
        NX-1567 (EPP selection gets stuck)
        NX-1569 (Agent crash on 32 bit Windows 10)
        NX-1571 (Option to automatically terminate resolved alarms after timeout)

Best regards,
Victor
#1403
General Support / Re: Unable to Start Netxms Server
March 04, 2019, 11:01:31 AM
Hi,

try to delete them from database (can do that with query DELETE FROM scheduled_tasks WHERE taskid='Execute.Action';)

Best regards,
Victor


#1404
General Support / Re: agent tunnel not connecting
March 02, 2019, 09:40:10 AM
Hi,

please make sure that you have debug level 6 for tag agent.tunnel on server side and provide debug output for tunnel establishing.

Best regards,
Victor
#1405
General Support / Re: nxmc with Java 11
March 02, 2019, 09:35:56 AM
Hi,

you can also create symbolic link named "jre" within "nxmc" directory pointing to JRE 8 - nxmc will pick up that JRE then.

Best regards,
Victor
#1406
General Support / Re: Unable to Start Netxms Server
March 01, 2019, 01:03:36 PM
Hi,

this is a bug in delayed action execution. As temporary workaround you can find and delete in database scheduled tasks of type "Execute.Action". You can find them using the following query:

SELECT * FROM scheduled_tasks WHERE taskid='Execute.Action';

We will provide fix soon.

Best regards,
Victor
#1407
Hi!

What OS you are using? Can you provide crash dump?

Best regards,
Victor
#1408
Hi,

it is defined by agent parameter TunnelKeepaliveInterval, but same interval also used for sending keepalive packets in existing tunnels.

Best regards,
Victor
#1409
Hi,

to get the dump, do the following:

1. Stop netxmsd process
2. Run command

gdb netxmsd

3. You'll get "gdb>" prompt - run command

run -D4

4. Wait for the crash. When process crashed, you'll get "gdb>" prompt again.

5. Run command

bt

and send me it's output.

If you have installed server from deb packages, make sure that package netxms-server-dbg is installed.

Best regards,
Victor
#1410
General Support / Re: Find text string within log file
February 27, 2019, 10:01:27 PM
Hi!

You can use macros for forming date/time based file name (possible macros can be found here: http://www.cplusplus.com/reference/ctime/strftime/) or you can use output of shell script as file name using backticks, like this:


<file>C:\FX_CHUB\LOGS\`C:\gen_file_name.cmd`</file>


In this example file name will be taken from output of script C:\gen_file_name.cmd

Best regards,
Victor