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Messages - Victor Kirhenshtein

#1561
General Support / Re: Change default switch icon
September 03, 2018, 07:44:33 PM
Hi,

it's not possible yet.

Best regards,
Victor
#1562
Hi,

it's problem with reading data from database, not with storing. It is caused by bug in MariaDB client library https://jira.mariadb.org/browse/CONC-281. It is supposed to be fixed in latest client version, but could be not. Our MariaDB driver has check for client version that activates workaround - maybe it erroneously assumes version number where this issue was fixed. You can try to find the following lines in src/db/dbdrv/mariadb/mariadb.cpp:


/* workaround for MariaDB C Connector bug CONC-281 */
if (mysql_get_client_version() < 100209)  // for any client before 10.2.9
{
    mysql_stmt_store_result(hStmt->statement);
}


and comment out version check so it will look like this:

/* workaround for MariaDB C Connector bug CONC-281 */
//if (mysql_get_client_version() < 100209)  // for any client before 10.2.9
{
    mysql_stmt_store_result(hStmt->statement);
}


then recompile MariaDB driver.

Best regards,
Victor
#1563
General Support / Re: Parameters in Event Monitor?
September 03, 2018, 07:35:49 PM
Hi,

currently it's not possible. Starting with 2.2.8 complete event information in XML format stored in event log table, but not yet available in UI. In next release we will provide access to that information.

Best regards,
Victor
#1564
General Support / Re: NetXMS 2.2.7- Network Maps
September 03, 2018, 06:42:16 PM
Hi,

MIB browser will show whatever MIBs are installed in your system. If you need more AT MIBs, just install them onto the server as described and you should see them in MIB browser.

Topology displayed depends on information received from switches. If they report correct information through any standard topology MIB (LLDP, CDP, etc.) then correct topology will be displayed.

Best regards,
Victor
#1565
Hi,

Error message "Table 'metadata' already exists" suggests that you are trying to initialize same database after unsuccessful initialization attempt, so it is not possible to determine root cause. Please drop existing database, create a new one, run nxdbmgr init once, and post it's output.

Best regards,
Victor
#1566
General Support / Re: Network Discovery
August 29, 2018, 07:07:04 PM
Hi,

there could be multiple reasons for that - firewall issues, no SNMP devices within subnets (needed for passive discovery), etc. Active discovery can take long time if subnets are big. You can try to set debug level to 6 and check messages with DiscoveryPoller prefix.

Best regards,
Victor
#1567
Hi,

please try upgrading agent to 2.2.8. There were lot of fixes since 2.1.2.

Best regards,
Victor
#1568
А сделайте экспорт шаблона - мы бы его добавили как стандартный.
#1569
В FindObject передается имя объекта или его идентификатор. Я не сообразил что SERVERS/TERMINALS скорее всего имелось ввиду контейнер TERMINALS в контейнере SERVERS. Если это так, то надо как параметр передавать строку "TERMINALS".
#1570
Можно зайти пользователем system. Если он неактивен, то можно остановить сервер, выполнить команду

nxdbmgr reset-system-account

и запустить сервер. После этого зайти пользователем system с паролем netxms.
#1571
General Support / Re: Cannot access $dci from script
August 22, 2018, 01:35:43 PM
Hi,

$dci is not set for data collection script, only for transformation and threshold scripts.

Best regards,
Victor
#1572
Исправили в 2.2.8.
#1573
Announcements / Re: NetXMS 2.2.7 released
August 17, 2018, 02:02:02 PM
Hi,

please update to 2.2.8 when it becomes available. We just fix few issues related to link colors (although I was unable to reproduce your exact issue), and on our test system all works as expected with and without data sources set on a link.

Best regards,
Victor
#1574
General Support / Re: netxms on mssql 2014
August 17, 2018, 11:42:13 AM
Hi,

seems to be packaging error then. Btw, it could be the reason for incorrect map display mentioned in other topic. We will fix it in upcoming 2.2.8 version (to be released within next few days).

Best regards,
Victor
#1575
General Support / Re: NetXMS 2.2.7- Network Maps
August 17, 2018, 11:40:21 AM
Hi,

what kind of switches do you have? From screenshot it seems that NetXMS relies on STP for topology discovery which is not very reliable. Is it possible to turn on LLDP or CDP on your switches?

Best regards,
Victor