News:

We really need your input in this questionnaire

Main Menu
Menu

Show posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Show posts Menu

Messages - Victor Kirhenshtein

#1936
General Support / Re: Issue with Alarm (Newbee) /2 ?
November 02, 2017, 10:22:42 AM
Hi,

could you show all parent subnets for this node?

Best regards,
Victor
#1937
General Support / Re: web interface map display
November 02, 2017, 10:21:56 AM
Hi,

seems to be a bug. What browser and OS you are using? Do you have UI scaling on?

Best regards,
Victor
#1938
General Support / Re: DCI Custom Schedule
November 02, 2017, 10:18:30 AM
Seems to be a bug in 2.1.2. We will check.

Best regards,
Victor
#1939
General Support / Re: Delay alarms
November 02, 2017, 10:17:03 AM
Hi,

please share your configuration - maybe I'll spot the error.

Best regards,
Victor
#1940
General Support / Re: Using custom attribute in a DCI
November 02, 2017, 10:14:42 AM
Macros within parameter name expanded only when you apply template to node. If it is fine, you can use script macro, and read custom attribute in script. But if you want that DCI will use current value of custom attribute immediately after your change it, themn the only option is to switch to script DCI and use AgentReadParameter function. For example:


return AgentReadParameter($node, "ServiceCheck.Custom(" . GetCustomAttribute($node, "IP") . ",80)");


Best regards,
Victor
#1941
Hi,

scripts are case-sensitive - i.e. node and Node are two different identifiers. There are no restrictions on formatting, white spaces, new lines, etc.

You can test your scripts by selecting "execute server script" option on a node. Script will have $node variable set, and you can use trace function or print statement to generate debug output that will be seen in output field during script execution.

Best regards,
Victor
#1942
Hi,

please check that you don't have ICMP disabled and that netxmsd process can send ICMP packets (runs as root or given necessary access). I will check why SNMP responses are not understood.

Best regards,
Victor
#1943
General Support / Re: Node Type
October 18, 2017, 04:14:40 PM
Hi,

currently it's half-done feature. So far it determines if SNMP device is a physical device (only for some devices). Agent already have parameter System.IsVirtual - but currently it is ignored by server. We will implement it in the future, and yes, it will require agent to work on generic OS.

Best regards,
Victor
#1944
General Support / Re: Monitoring disk latency in Linux
October 18, 2017, 04:11:31 PM
Hi,

isn't disk time the same thing? It is time spent on I/O - which seems to be the same as disk latency defined in Windows documentation as "A measure of the time delay from the time a disk IO request is created, until the time the disk IO request is completed".

Best regards,
Victor
#1945
General Support / Re: MIB collection
October 18, 2017, 03:57:54 PM
Just rename them to .txt and use usual procedure.

Best regards,
Victor
#1946
General Support / Re: change the font size on the MAP
October 18, 2017, 03:57:24 PM
Currently no. We have a feature request for that.

Best regards,
Victor
#1947
Hi!

"logical not" operation (!) has higher priority than "match" operation (~=). So your script actually does logical not on text string ($node->platformName) which causes runtime error. It only happens on nodes without agent. You should get match operation in brackets:

(!($node->platformName ~= "windows.*"))

Also, I suspect you have logical error here. You probably want to return false if there is no agent OR platform is not Windows - but current condition uses AND which is pointless - if node has no agent platform name will be empty anyway and won't match anyway.

Best regards,
Victor
#1948
General Support / Re: Issue with Alarm (Newbee) /2 ?
October 18, 2017, 03:50:17 PM
Hi,

check if you have subnet object with /2 mask. If yes and it is not correct, delete it and run configuration poll on any router connected to problematic subnet with correct netmask. Most likely you have some machine with /2 mask and it was first in subnet discovered by NetXMS server.

Best regards,
Victor
#1949
General Support / Re: Agent to NetXMS connection Issues
October 18, 2017, 03:48:11 PM
Hi,

seems that server cannot connect to agent. Try to check agent log (you may need to run agent on higher debug level - 6 should shouw you all communication related messages).

Best regards,
Victor
#1950
General Support / Re: Cannot load SQL command file..
October 18, 2017, 03:47:05 PM
Hi,

seems to be bug in installer. Will fix it today or tomorrow. As a workaround you can copy sql directory from share to lib directory and re-run initialization wizard.

Best regards,
Victor