NetXMS Support Forum

You have to apply patch to proxy agent as well, because server uses ping subagent on proxy to ping nodes in remote zones.

Best regards,
Victor

Communications is ok now, you won't get any difference with or without authentication. Do you see any difference in status poll? Also, what version you are using?

Best regards,
Victor

You have set RequireAuthentication to yes in agent config. Did you set correct shared secret in node properties? Also, try to turn off authentication in agent config and in node properties.

Best regards,
Victor

Я бы предложил сделать скриптовый DCI, который SNMP walk'ом находит индекс ppp0, и затем считывает значение через snmp get. Как вариант, если интерфейс меняетя не очень часто - индекс брать из объекта интерфейса (находить его по имени) - он будет обновлятся во время configuration poll.

Я не уверен что проблема в индексах - в логе опроса пишет "Unable to get interface list from node". А capabilities не поменялись? Configuration poll скорее всего именно capabilities выставляет.

Did you update ping subagent on proxy or only on NetXMS server?

Best regards,
Victor

Hi,

you can use filtering scripts to filter out events at specific time periods. Server uses topology information to suppress node down events if node is behind router - but it should now route to it across the network. Scripts could also help in event suppression - you can check status of peer node in filtering script and stop event processing if peer node is a router and it is down.

Best regards,
Victor

Hi,

there could be different reasons for such messages. Most often it's a bug in a server code, or lack of resources. Item poller may hang if data collection configuration of one of the nodes is locked for too long. Do you monitor server internal queues? Also you can check size of the queues when item poller hangs (by running command show queues on server's debug console).

Best regards,
Victor

Hi,

there was a patch for ping subagent that likely will help you as well (somewhere in this thread: https://www.netxms.org/forum/announcements/netxms-2-0-m3-released/).

Best regards,
Victor

Hi,

I'll try to reproduce this issue on my system and fix it. Have registered it in bug tracker: https://dev.raden.solutions/issues/806.

Best regards,
Victor

Hi,

it's actually a bug. I register it in our bugtracker (https://dev.raden.solutions/issues/805).

Best regards,
Victor

Hi,

do you have LB address on separate interfaces of web servers? If yes, you can mark those interfaces as "excluded from topology".

Best regards,
Victor

Hi,

there are few different options available. Simpler one is to set "required poll count" option on node interfaces to number of polls needed to consider interface down. So of you have set it to 2 for example, server will consider interface (and node) as down if it will not respond for two consecutive status polls (once per minute by default).

Best regards,
Victor

Hi,

message about DRBD is normal if you don't have DRBD configured. It will not impact agent operations.

Configuration looks correct. Could you please run agent with debug level 9, run status poll on node with network service and share agent's log?

Best regards,
Victor

Hi!

Quote from: d-ray on April 16, 2015, 05:52:03 PM
I upgraded my server today and fixed the ping agent.
It looks it is working when the client is in the same network.

but when the client is contacted over a proxy server (using zones) it doesn't work.

did you upgrade agent on proxy node?

Best regards,
Victor