NetXMS Support Forum

Hi,

there is open change request for that: https://track.radensolutions.com/issue/NX-1826. Hopefully will fix it soon.

Best regards,
Victor

Can you please provide agent log on debug level 7 (after initiating active discovery range scan)?

Best regards,
Victor

Hi,

latest agent versions do store syslog records and SNMP traps in local database (since version 3.4).

Best regards,
Victor

Hi,

this is a bug that cannot be solved easily. Object tool filtering for displaying in context menu is done on client side. If client application does not have access to templates it cannot check if node is in that template or not. This can be solved by sending filtering request to the server, but that will require round trip to server on each right click on object (possibly combined with some sort of caching and push notifications from server when template membership changes) - this can significantly slow down UI.
Alternative approach for such filtering could be by using custom attributes - you can use configuration poll hook to set custom attribute for each parent template and then in object tool check for those custom attributes.

Best regards,
Victor

Most likely it is caused by bug we have fixed recently in development branch. Fix should be included into upcoming 3.7 release.

Best regards,
Victor

Currently client does not have built-in terminal emulation to run interactive command line tools like putty inside GUI. It is quite complex task to implement (especially on Windows).

Best regards,
Victor

Looks like the following query fails silently:

ALTER TABLE event_log RENAME TO event_log_v35_2;

Which is very strange. You can try to run nxdbmgr upgrade with -t option, it will print all SQL statements being executed. This particular upgrade procedure is indeed TimescaleDB specific.

Best regards,
Victor

Скорее всего устройство просто отдает интерфейсы в таком виде. Попробуйте сделать SNMP walk на ветки .1.3.6.1.2.1.2.2.1 и .1.3.6.1.2.1.31.1.1.1 - какой будет вывод? Можно сделать командой nxsnmpwalk или в GUI открыть MIB explorer на ноде и сделать walk оттуда.

Most likely you have broken gcc installation or some packages are missing. Make sure that you have installed: binutils, make, gcc-c++, bison, flex, openssl-devel, expat-devel, libcurl-devel, sqlite-devel, pcre-devel. Usually you do not need to specify location for openssl, pcre, etc.

Best regards,
Victor

Looks like files from netxms-base package are missing - try to re-install it.

Best regards,
Victor

You don't need to re-install netxms-release-latest.deb if you already did that - just run

apt update
apt upgrade

Best regards,
Victor

Hi,

there is no standard path for downgrade (because of DB schema changes, rest is straight forward). Schema can be downgraded manually but it could be quite complex and time consuming process, depending on what versin you want to downgrade.
Regarding desktop connection issues, please try to upgrade to version 3.6.300. We probably have identified root cause and there are chances that those connectivity problems will be solved.

Best regards,
Victor

Hello all!

We just published patch release for 3.6 (version 3.6.300). Only server, UI, and Windows agent installer are affected. Changes since version 3.6.273:

- Fixed bug in object tool filter configuration
- Fixed bug in map image save
- Fixed handling of tunnel options in Windows agent installer unattended mode
- Fixed issues:
        NX-1520 (Object Details - Overview tab in desktop client is unusable when using dark gtk3 theme)
        NX-1881 (Unable to open web browser from object tools for nodes have IPv6 address returned from DNS)
        NX-1906 ("Save Resources" keeps on showing when closing the console)
        NX-1943 (Dashboard element in 2nd column does not spans correctly)
        NX-1944 (Add macro that will return all tags of event in concatenated form)
        NX-1969 (Create default interface if node replies via SNMP, but provides empty interface list)
        NX-1978 (Cleanup configuration and status poll textual output)
        NX-1980 (Object Tools input field display name to wrap or input dialog to resize)
        NX-1981 (Unable to create new DCI when filter is not empty in Data Collection Configuration)
        NX-1982 (Export Configuration Tool - Unable to remove items from "Actions" and "Event Processing Rules")

Best regards,
Victor

We likely have found the bug that caused this issue. It should be fixed tomorrow and we will publish patch release.

Best regards,
Victor

Hi,

performance tab populated by DCIs that are marked as "show on performance tab". Mark some DCIs as such and you should see charts for them.
Physical links should be entered manually, you can right click in any physical link list and select "create new".
Ports are shown when there is device driver for your switch or router that can provide information on what interfaces are actually physical ports and how they are located on device.

Best regards,
Victor