NetXMS Support Forum

I am having a similar issue. Anyone else?

We run an inhouse help desk system. We already have procedures in place to create tickets using a MSSQL sql stored procedure.

I have written a database trigger that will generate the ticket from the alarm table and update the hd_ticket field in the alarm table. It is possible to make that ticket number appear in the GUI?

I found out I have to bounce the core service in order to view the values.

Is there a better way to refresh?

I have been testing this the majority of the day today. I have been running the 64 bit version 2.1-M2. From what I can tell that agent is not stable. I switched to 64 bit version 2.0.8 and all seems stable.


Understand 2.1-M2 is an unstable beta release.

I am having he same issue. My agent will crash for no reason.

I would like to add more detail to my post. I wrote the following sql statement. It completes successfully however when I pull up the custom properties of object_id 3367 it is blank in the GUI.

Insert Into object_custom_attributes(object_id, attr_name, attr_value) Values (3367, 'AssetTag', '123456')

It is possible to add custom attributes via a TSQL Script?

I am able to successfully add them to the correct object_id but, when I pull them in the gui I cannot see them.

I am trying to add a data parameter to run an external poweshell command. I couldn't get it to work so I moved my test to another server and it is working as expected.

The machine I am trying to add a data parameter to is also the same server that runs the core. I also noticed the agent isn't collecting any data for any netxms agent parameter on this servers. I also noticed that when I try to add a new netxms agent parameter the select list is empty.

Any ideas?

I am running agent version 2.05-x64 and I am getting a returned value of 0 for the following.

\PhysicalDisk(1 E:)\Avg. Disk sec/Read
\PhysicalDisk(1 E:)\Avg. Disk sec/Write
\PhysicalDisk(1 E:)\Disk Reads/sec
\PhysicalDisk(1 E:)\Disk Writes/sec