NetXMS Support Forum

Hi, please see attached.  I'm not super clear what i'm looking at - do you need anything else from me?

As its my intention to use a new server, i'm wondering if opposed to the nxdbmgr migrate option I manually create the nodes on a vanilla netxms (approx 40 nodes) and I then import the DCI's - is this an option rather than trying to fix this problem?   I'm not fussed with keeping the history of the DCI's but to recreate each DCI will be a pain if I cannot export the existing in some way.

btw, I managed to update the source netxms to 3.8.405 but alarms are still not terminating as they should.  as part of the upgrade I had to manually run an nxdbmgr unlock and upgrade option.

Thanks for your help.

Hi,

Yes, there is a deactivation event enabled, 'SYS_THRESHOLD_REARMED', see attached.

I have checked the event processing policy and I cannot see any other entry using 'SYS_THRESHOLD_REARMED', I have now moved the rules for 'SYS_THRESHOLD_REACHED' & 'SYS_THRESHOLD_REARMED' up the EPP to rules 4 and 5 - no impact so far.

Alarm browser does show 'SYS_THRESHOLD_REARMED' events, for example if you look at the attached for our server p5165790, you can see the icmp ping alert occurs at 15:49:23 and the threshold rearm event at 15:49:31 but the alarm is not cleared at all and on my dashboard the server remains in an error state until I manually terminate the alarm.  In the event log there are not many 'SYS_THRESHOLD_REARMED' events at all.  I exported the event log to Excel, you can see a lot of 'SYS_THRESHOLD_REACHED' events but not the corresponding 'SYS_THRESHOLD_REARMED' which there should be I guess?


Thanks

Thanks for your help with this.

The event processing policy is in place and looks correct but the alerts are not clearing from the alarm browser - I attach a number of screenshots to this ticket which may assist you further.

Funnily enough the 'original' netxms after a nxdbmr check and fix now has the exact same issue in regards to clearing alarms as what the 'new' netxms does.

netxms for both 'original' and 'new' is running 3.7.95 - I tried upgrading the original before migration but it wouldn't upgrade for some reason.

Following the migration I upgraded the 'new' netxms from 3.7.95 to 3.8.405 in an attempt to solve the alarms not clearing issue, the upgrade worked ok but the alarms still were not clearing.

I found this article:  https://wiki.netxms.org/wiki/Reseting_state_of_all_alarms_and_node_statuses   would this be useful?  If so do I run these commands from nxdbmgr?

Thanks

Hi, does NETXMS support sending encrypted emails on port 587 rather than the non encrypted SMTP port 25?  I changed my config to port 587 and emails wouldn't send.

Thanks

Hi, I managed to monitor IIS application pools using another method.

I added a new DCI and changed the origin for DCI to be 'Windows Performance Counters' opposed to NetXMS agent.

From here I was then able to select parameter app_pool_was\current application pool state.

Thanks

Damien

Hi, does anyone know how I can use NetXMS to monitor the status of items within IIS?  For example I want to monitor if application pools are stopped or started and alert if they are stopped for a few minutes.

Any help would be greatly appreciated.

Thanks

Damien

sorry I made an error in my copy and paste, the remote agent config is defined as:

#
# NetXMS agent configuration file
# Created by server installer at Tue Oct 11 15:24:54 2016
#

LogFile = {syslog}
MasterServers = 127.0.0.1, 192.168.11.207
FileStore = C:\NetXMS\var
RequireAuthentication = yes
SharedSecret = HIDDEN
SubAgent = winperf.nsm
SubAgent = portcheck.nsm
SubAgent = logwatch.nsm
# Below is log parsers definitions
*LOGWATCH
Parser = C:\NetXMS\parser1.xml

Hi there,

On the remote agent I have adjusted the conf file as described and in C:\NetXMS I have created a parser1.xml file

remote agent conf
<parser>
<file>C:\test\logs</file>
<rules>
<rule>
<match>TEST ERROR LOG</match>
<event>100000</event>
</rule>
</rules>
</parser>

parser1.xml
<parser>
<file>C:\test\logs</file>
<rules>
<rule>
<match>TEST ERROR LOG</match>
<event>100000</event>
</rule>
</rules>
</parser>

When you say I need to create an event , do you mean a DCI for the remote node?  Thanks

Hi there,

Can you please advise how I can configure netxms to monitor a folder on a node, this folder contains log files and if the log files contains a specific text string "Failed to connect to FX Server" an alert is generated?

I have looked at Logwatch but I have no idea how to make this work, or if its even the correct parser to use.

Can someone help me?

Many thanks, Damien

Hi,

I have read this post https://www.netxms.org/forum/configuration/web-site-monitoring/ and I still cannot get website monitoring working.

We have a number of websites like www.grosik.com and www.easyfx.com, I need to monitor HTTP and HTTP for these sites.

I have tried adding a DCI to the NetXMS server node ServiceCheck.HTTPS(176.74.191.175,443,/index.html,www.grosik.com,"^HTTP/1\.[01] 200.*") this returns a status value of three which I believe means server error?

I believe the issue I have is our server does not have an index.html page, the websites are created in MVC(?) and a web.config file is loaded in the background meaning our pages do not have titles like index.html - i'm not a web dev so I do not understand this part!

How else can I test that my companies websites are operational?

Any help much appreciated, thanks