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Topics - cserzs

#1
Hi All,

Is it possible to pass a custom value from the DCI to the event processing?
e.g. There is a DCI element that queries the state (value) of a device input. If this polled value exceeds  the configured threshold range, an event is generated based on the rules set in the Threshold section of DCI. For this event, I would like to add the name of the device input (value in string format), which I request from the device via SNMP using DCI's Transformation script. I would like to display this string value in the text of the alarm event.

Thanks in advance for any solutions or ideas.
#2
Hi, 

We have upgraded our NetXMS system from v3.9 to v4.3.6 and since then the set and getcustomattribute functions are not working properly. I use these functions in a trap processing script as below:

// fmRadioAlarmState (0:warning event, 1:critical event, 2:alarm ceased)
//m - contains the unique ID of the alarm
  t = time();
  evts = " ON";
  str3 = "";
  switch($event->parameters[2])
  {
      case 0:
        evt = "SME_PIRA_TRAP_WARNING";
        break;
      case 1:
        evt = "SME_PIRA_TRAP_CRITICAL";
        $node->setCustomAttribute(".signalLossTime" . format(m, 1, 0), t);
        break;
      case 2:
      evt = "SME_PIRA_TRAP_CLOSE";
      evts = " OFF";
      t0 = $node->getCustomAttribute(".signalLossTime" . format(m, 1, 0));
      if (t0 != null)
        {
        str3 = "Starting from:" . strftime("%Y.%m.%d %H:%M:%S", t0) . ", duration: " . format((t-t0), 1, 0) . "s";
        }
      break; 
      default:
        evt = "SME_PIRA_TRAP_INFO";
        break;
  }

As I see the main problem is that the getcustomatrribute function always returns null. Anyone have any idea what could be the problem?

Thank you in advance.
#3
General / Control element on the dashboard panel
March 07, 2022, 03:16:56 PM
Hi,

Is there any possibility to place any control element on the dashboard panel (e.g. Button element to send a SNMP SET command)?

Thank you in advance for replies.
#4
General / How to display duration between trap events?
February 12, 2022, 08:12:06 PM
Hi,

I would like to ask that is there any solution to calculate the elapsed time between a traps pair?
A little more detailed, the problem what I need to solve is the following:
I get a trap about the starting of a signal drop.
From this I generate an event for example with the following text: "Started from 11:00:12 10/02/2020 the RF signal out of tolerance."
When the signal loss ceases (typically max. few minutes), the end-of alarm trap arrives as well. From this I also generate an event that works properly and clears the existing alarm as well.
What I can't solve for the moment is to display the duration of the signal loss (e.g. in seconds) in the end of event text.
Is there any solution to this?
Thank you very much for any suggestions in advance.
#5
Dear support,

I have upgraded my NetXMS server to v2.2.12 about one month ago. Now (yesterday and today) the NetXMS core unexpected crashed. The dump files generated during the first event is possible to download from https://we.tl/t-hMaJ2UWn5y. Could you investigate the reason of this issue.

Thank you in advance.
Best regards,
Zsolt
#6
Hi,

I have upgraded my NetXMS system from v2.0.8 to v2.2.12 about two weeks ago. With this new version my experience is that the tray pop-ups panel of the incoming events does not work well. This means that this panel does not appear always. In case of previous version of nxmc.exe (e.g. v2.0.8 ) this feature worked perfect, this panel appeared in case of each incoming event. We have tested this feature on different PCs and with different OSs (Win7, Win10) but this problem occured in each cases.
Is there any solution to correct this issue?

BR,
Zsolt
#7
General Support / v2.0.8 to v2.2.12 upgrade issue
February 19, 2019, 08:03:26 PM
Hi,

I have upgraded my NetXMS server from v2.0.8 to the latest version (v2.2.12) and following this in case of some nodes (looks like that this depends from the physical type of the node device) appeared a question mark on the object browser icon and its interfaces disappeared. Despite this these nodes works properly (data collection and alarms etc.).
Before upgrade process there was no such issue.
What could be the problem and how is possible to eliminate?

Thank you in advance.
Regards, Zsolt
#8
General Support / Upgrade error
December 13, 2018, 09:02:24 PM
Hi,

We are operating about five years a large NetXMS system.
The current version of our NetXMS server is v2.0.8 I have tried
to upgrade this  to v2.1, but the upgrade process was not successfuly.
Please find in the attachement the screenshot about it.
We use the MSSQL 2012 SP3 database engine.
Do you have any idea how is possible to correct this issue?

Thank you in advance.
#9
General Support / SYS_DB_QUERY_FAILED issue in v2.1
August 29, 2017, 05:22:55 PM
Hi,

I have upgraded my NetXMS server from v2.07 to v2.1 and unfortunately following this ceased at all the alarm processing. So, now the Alarm Browser table is full empty and in the event monitor window I see a lot of SYS_DB_QUERY_FAILED event. Please find in the attachement a picture about the event monitor table. What could be the problem?

Thank you in advance and BR.
Zsolt
#10
General Support / Request time out issue
July 10, 2017, 03:26:50 PM
Hi,

I configured some table type DCI in our NetXMS system (v2.0.7).
The table settings are the following:

Polling interval: 180s
Retention time: 365days
Number of columns: 11

When I try to request a more than 4h length line chart from any element of this table I get always the "Request timeout" error message.


Do you have any solution for this issue?

Thank you in advance.
BR, Zsolt
#11
Hi,

Is it possible to configure a NetXMS client workstation with arbitrarily selected container and node content?

If, Yes. How is possible to configure it?

Thank you in advance.
Best regards,
Zsolt
#12
General Support / v2.1-M1 upgrade problem
November 17, 2016, 12:21:38 AM
Hi,

I have tried to upgrade my v1.06 NetXMS system to v2.1-M1 but I got a critical error about the version problem of database.
Then I tried  to use the "nxdbmgr upgrade" command without any success. The result of this command please find in the attachment.
Is there any solution to this issue?
#13
Hi,

I would like to generate an alarm event when the string type results of an SNMP get polling process is become to a uniform series.

e.g.

alarm generation after 5 same results:
SNMP GET 1. ,,sdffg" (alarm off)
SNMP GET 2. ,,dfgghf" (alarm off)
SNMP GET 3. ,,abab" (alarm off)
SNMP GET 3. ,,abab" (alarm off)
SNMP GET 4. ,,hujjklll" (alarm off)
SNMP GET 5. ,,wq" (alarm off)
SNMP GET 6. ,,wq" (alarm off)
SNMP GET 7. ,,wq" (alarm off)
SNMP GET 8. ,,wq" (alarm off)
SNMP GET 9. ,,wq" (alarm on)
SNMP GET 10. ,,wq" (alarm on)
SNMP GET 11. ,,wq" (alarm on)
SNMP GET 12. ,,wqq" (alarm off)
SNMP GET 13. ,,wqq" (alarm off)
...

How is possible to set a such alarm behaviour?

Thank you in advance and best regards.
#14
General Support / 32 bit INT OID issue
March 31, 2016, 11:27:49 AM
Hi,

I have installed the v2.0-RC2 NetXMS system and I tried to integrate an SNMP device what uses 32 bit INT OIDs. I carried out the compilation process of corresponding MIB  files successfully but in DCI configuration/ Select MIB Object window when I tried to run an SNMP Walk process I found that the 32 bit INT OID components are not displayed properly (with negative sign). Please see the attached screenshot of this MIB Walk Results Window.
#15
Hi,

Is it possible to disable the Data Collection Configuration item from popup menu of nodes? This configuration I would like to use in case of users with read only access rights.

#16
General Support / v1.2.17 Android Console problem
December 12, 2014, 12:46:07 AM
Hi,

I upgraded my NetXMS system from v1.2.8 to v1.2.17. Before I used the Android console without any problem. Now the v1.2.17 android console crashes in each cases when I try to load the details pages (Overview, Alarms, Last Values, etc.) of nodes. I have tested the android console on three different smartphone and I found this problem in all cases.

Does anyone have any experience about this problem?
#17
General Support / Threshold script
November 13, 2014, 01:06:24 PM
Hi,

Could you send me a sample threshold function script for the following situation:

The configured activation event will be started if the last polled value more than 0 and less than 1

Thank you in advance and best regards,
Zsolt
#18
Hi,

How is possible to configure the default SNMP SET Community name?

Thank you in advance,
Zsolt
#19
Hi,

I found that the trap messages generated by a node in unmanaged state results alarms in NetXMS system.
In case of DCI events the threshold alarms are blocked.
The unmanaged state of a node what means exactly?
Is it possible to achieve the full alarm muting using the unmanaged state?
My installed NetXMS version: 1.2.13

Thank you in advance and best regards,
Zsolt
#20
General Support / SNMP trap configuration
April 19, 2014, 12:53:18 AM
Hi,

I would like to configure an SNMP trap processing in NetXMS system. The raw trap content received by NetXMS system please see below:

2014.04.18 21:26:36   172.20.31.6   NetXMSObjectName   .1.3.6.1.4.1.23986.1.4.1   .1.3.6.1.4.1.23986.2.1.1.0 == 'DeviceName'; .1.3.6.1.4.1.23986.1.2.3.1.9.200083 == '1'; .1.3.6.1.4.1.23986.1.3.4.1.1.2368 == '200083'; .1.3.6.1.4.1.23986.1.3.4.1.2.2368 == '2368'; .1.3.6.1.4.1.23986.1.3.4.1.3.2368 == 'Signal Level 1'; .1.3.6.1.4.1.23986.1.3.4.1.5.2368 == '2014-04-18T19:26:35'; .1.3.6.1.4.1.23986.1.3.4.1.6.2368 == '3'; .1.3.6.1.4.1.23986.1.3.4.1.8.2368 == 'ALARM on Channel [1] : Signal Level 1  [OFF]'

The source device what generates the above trap event uses a common OID (.1.3.6.1.4.1.23986.1.4.1) for Begin of Alarm event notification and for End of Alarm event notification as well.

The Status of Alarm Event (begin[2] or end[1]) is coded in the 1.3.6.1.4.1.23986.1.2.3.1.9.200083 varbind.

The severity of Alarm event (info[1], warning[2], critical[3]) is coded in the .1.3.6.1.4.1.23986.1.3.4.1.6.2368 varbind.

My question is: Is it possible to configure a such event processing in NetXMS system what works as the follows?

When arrives a trap message with Begin of Alarm status content then it generates an NetXMS Alert Event with severity decoded from trap varbind.

When arrives a trap message with End of Alarm status content then it results the automatic NetXMS Alert Event termination.

Thank you in advance and best regards,
cserzs