NetXMS Support Forum

Hi all,

as we are using NetXMS for the system monitoring of our vessels, we are facing three problems with NetXMS version 1.2.9 at the moment:

1. Event Processing: We have set the "ThresholdRepeatInterval" under Server Configuration to 0 and the "Repeat event" of all DCIs' Thresholds is set to "Use default settings". According to the Thresholds' event, an email is sent as an Action to our teammailbox. Due to using Templates for all vessels, there are a few vessels for which we are monitoring services, which are not installed yet. Against our expectations we receive an Email-Alert every week, which should be only once.

2. Configuration File Policies: As we have a standardized structure for every vessel, some nodes are disabled for some vessels. If we try to install a policy on one of these nodes, an error occurs, because no NetXMS client is installed on the disabled nodes and therefore the necessary action is not available. This is especially tricky, when we would like to install a policy on all nodes. Maybe there is a possibility to only link disabled nodes to the policy and install the linked policies, when the node is enabled?

3. Package Manager: Due to communication via satellite, we are facing a lot of connection issues. If we are distributing a new NetXMS Client Package via Package Manager to all of our vessels, only approx. 20% will be completed successfully. In the Package Deployment Monitor we have no possibility to restart failed deployments and if we restart the Deployment via Package Manager for all nodes, the deployment runs for every node (no matter if it has been deployed successfully before or not) again. So finally we don't have a general overview, where the packaged has been deployed successfully and where we do have to restart the deployment.

Could you please check this three issues and give us a hint, how we might optimize the situations, if there will be any improvement with a newer version of the NetXMS console (current: 1.2.10) or if you are going to plan any bug correction within one of the next versions?

Thanks a lot in advance and best regards!
Florian Mialki

Hi!

Is it possible to implement an "Open Incident Counter" as a Dashboard Component? For our Service Desk it would be very helpful to see how many warnings, minor, major or critical alerts are aktive at the moment.

For Example:

     5            0          2            1
Warning    Minor    Major    Critical

Additionally we would be very glad if you could tell us a solution to simply view DCI-information like "Total Disc Space" or "Service Status / Process Count" on a dashboard. Our latest try-outs with the Gauge Dashboard Component looks very weird.

Last but not least we have the following bug: Sorting of the Table Value Dashboard Component is not working. You could tap on the headerline and a little arrow up or down is shown, but nothing happens to the table rows. Could you please fix this?

Thanks in advance and best regards
Florian Mialki

Dear Gentlemen

Is there any possibility to simply view the last values of several (not all) Agent DCIs of one node? We would like to have an overview of all the system information like System time, Total space on filesystem etc. in a dashboard. (f. e. just a small table with Agent DCI description and last value)

Thanks in advance and best regards
Florian

Dear NetXMS Team

Is there any simple way to modify the ICMP Status Timeout? As far as I know this is at 1500ms by default. We would like to use NetXMS for Devices connected via satellite where RTTs above 1500ms are quite normal. If there is currently no way to modify the ICMP Status Timeout, would you be so kind to implement this asap?

Thanks in advance and best regards
Florian Mialki