NetXMS Support Forum

Hi,

When I upgraded everything to 3.8, nxmc wouldn't start based on a problem with a java component. The server seems to be ok. I'm attaching the log file mentioned in the error message. As of now, I can't use the console at all Please help!

Thanks in advance!

Up to date win10.
Update from 3.1.260 to 3.2.380
nxmc fails to start with this message:

Server uses incompatible version of communication protocol (server=[52,4,1,1,1,27,1,2] Client=[52,3,1,1,126,1,2]

I didn't see the usual distribution containing both the server and the console, only the server distribution, so nxmc wasn't updated. What am I missing?

Thanks, as always, for your help.

Mark

After updating to 2.2.14, the server node's DCC display now has the internal parameter Server.AverageDCPollerQueueSize showing as unsupported. That entry under the template DCC shows as enabled, but when looking at the server node DCC, it shows as unsupported.

This is a very small home environment, so there's only a single unclustered server node.

This parameter has always worked without any problems. No other parameters seem to be affected. No changes have been made either to this parameter or to this node. No other node is so affected. Any ideas?

Thanks!

UPDATE

After rebooting the server today, I got the following additional alarms:

[Minor]   NetXMSServer   Status of DCI 86 (Internal: Server.ThreadPool.Usage(SCHEDULER)) changed to UNSUPPORTED
[Minor]   NetXMSServer   Status of DCI 95 (Internal: Server.ThreadPool.LoadAverage(SCHEDULER,1)) changed to UNSUPPORTED
[Minor]   NetXMSServer   Status of DCI 96 (Internal: Server.ThreadPool.CurrSize(SCHEDULER)) changed to UNSUPPORTED
[Minor]   NetXMSServer   Status of DCI 97 (Internal: Server.ThreadPool.Load(SCHEDULER)) changed to UNSUPPORTED

I'm also unable to see the server node's agent config file through the workbench. I get a communications failure.

None of these issues were showing before I did a bare metal restore, updated PostgreSQL, then updated to NetXMS 2.2.14.

Hi,

When I attempt to install 2.2.1 over 2.1.2 on a current Windows 10 machine, I get the error in the attached screenshot.

Using PostgreSQL 10 for the database.

I checked the database for errors before the installation.

I get the same error at the same point whether I run the installer as administrator or not.

I haven't changed any file permissions in the NetXMS folder hierarchy.

What am I missing?

Thanks,

Mark

After a new install of 1.2.11, everything is working except there are no initial contents in the Dashboards, Graphs or Reports folders. The Users Guide pages that describe the creation of these objects show populated folders for these objects. I reexamined the installation choices I made, but nothing suggests a decision to include or exclude those facilities.

Since there haven't been any responses to this, I should ask whether I'm mistaken about these folders having initial contents after the install. If that's the case, please let me know.

Thanks,

Mark