NetXMS Support Forum

When I use the NX User Agent to create screenshots with auto refresh it fills virtual memory on the host within about 40 mins (see attached graphs). I use the auto refresh to view the desktops as a support function of the end points and see what the user is doing with their time. I see this as kindof a security advantage. Due to the over-utilization the NX User Agent crashes with the attached event.  Can the auto-refresh be improved to include higher frame rate video instead of screenshot photos? Or at least video of the desktop added as a feature. or at least prevent virtual memory overload while using auto-refresh? I have a temp fix by using the UserAgentWatchdog feature to restart the User Agent after it crashes.

I need to have reverse DNS lookup on the message portion of a custom event that is created from a syslog message. For instance I have create an event from a syslog message and the event looks like the below (taken from a proxy):

20.01.2015 06:35:43 firewall Warning PROXY_BLOCK Blocked Category: Web Ads; Srcip: 10.30.29.45; Name: web request blocked, forbidden category detected; statuscode: 403; URL: https://googleads.g.doubleclick.net/

I need a reverse lookup on the message portion of the event to convert the "Srcip" to hostname or FQDN instead of IP. Currently I do this manually but it would be great to automate this with NetXMS. Is this possible? Anyone know?