NetXMS Support Forum

Hello,
SNMP monitoring is enabled, but interface list is not.
Everytime i try full poll configuration, i get Unable to get interface list from node.
Besides, information in Object Details is missing, like System Description
I don't know what i can make to make it happen correctly espesially that i searched in the forum and didn't find any clue.

i put the correct community string, and force polling, it says in the log :

[12.04.2019 10:52:50] **** Poll request sent to server ****
[12.04.2019 10:52:50] Poll request accepted
[12.04.2019 10:52:50] Starting configuration poll for node BIAK
[12.04.2019 10:52:50] Checking node's capabilities...
[12.04.2019 10:52:50]    Checking SNMP...
[12.04.2019 10:53:08] Capability check finished
[12.04.2019 10:53:08] Checking interface configuration...
[12.04.2019 10:53:08] Unable to get interface list from node
[12.04.2019 10:53:08] Interface configuration check finished
[12.04.2019 10:53:08] Checking node name
[12.04.2019 10:53:08] Node name is OK
[12.04.2019 10:53:08] Finished configuration poll for node BIAK
[12.04.2019 10:53:08] Node configuration was not changed after poll
[12.04.2019 10:53:08] **** Poll completed successfully ****


it's means that the snmp communication between the node and server is ok.
But, i still do not find the interfaces of my router, discovered.

Thanks in advance.
Regards.