NetXMS Support Forum

Hi,

An object tool's access control list does not correctly display objects in the new client when there are two or more users/groups in the list.


Thanks

Hello,

When configuring a DCI as uptime in the unit parameters, the web version of the netxms console displays {0} instead of the number of days. This problem does not happen on the desktop console.

Hey,

Saving ssh keys on the platform appears not to be possible when it exceeds the character length for both key types. Is manually increasing the size of columns in the database a safe procedure or could it impact new updates?


Thank you

The server started crashing. The netxms process starts and stops shortly after. For users the message connection refused appears. 
Using nxdbmgr check no longer shows errors, however there are SQL errors in the log file with lines similar to this:

SQL query failed (Query = "SELECT tdata_value,tdata_timestamp FROM tdata_25925 WHERE item_id=9696 ORDER BY tdata_timestamp DESC LIMIT 1"): 42P01 ERROR: relation "tdata_25925" does not exist
LINE 1: SELECT tdata_value,tdata_timestamp FROM tdata_25925 WHERE it...

Could this be the cause of the service execution crash?
It's in the latest version.


Thanks,

Hello everybody:

Netxms is showing an error in the INSERT of the object_properties table with the following message:
22P02 ERROR: invalid input syntax for type integer: \"-(\"

Is there any way to find the object that is generating this error?

Thanks!

Hi, 

The "Find switch port" option shows results with the wrong column order and does not show whether the connection is direct or indirect in the list. Are there any open issues?
Version: Desktop Management Console - Legacy UI

Thanks

Hi,

I would like to help with the Portuguese translation, since I see there are many terms that no longer have translation in the tool.

If someone sends the current version of the files that haven't been completely translated I can start this work.

Hey guys,

On a Huawei switch we configure snmpv3 for polling and sending traps, the polling and sending traps normally occurs except that the switch sends from time to time a series of traps related to authentication failure, approximately every 10 min.

SNMP_AUTH_FAILURE .1.3.6.1.6.3.1.1.5.5
The switch is in a zone and the snmp trap configuration on the equipment points to the proxy.

I believe some of the switc polls are causing this issue, probably with some invalid credential.

Thank you for your help,

How to initialize subgent for mongodb? Documentation is unclear.
The agent was installed via the repository, but the subagent does not appear to be present. Is it necessary to compile it manually?

Thanks,

Hi!
Would you like to know how to apply settings to send messages via google chat? thanks in advance.

I am unable to operate UPS monitoring with the netxms agent. Through the device software I use the megatec protocol and it works but I can't get it via an agent
Here is my setup:

ConfigIncludeDir = C:\NetXMS\etc\nxagentd.conf.d
LogFile = {syslog}
# DebugLevel = 6
FileStore = C:\NetXMS\var
SubAgent = winperf.nsm
SubAgent = ups.nsm

[UPS]
Device = 0:"COM1:":MEGATEC

This is the error message:
Cannot establish communication with device #0 "MEGATEC-COM1:"

thanks for the help

I'm using NetXMS 3.2.400

Good morning everyone,

The NetXMS console since it was changed to version 3, has been freezing and the program crashes when I place a specific dashboard for display.
I realized that it always takes time to load values from the VMGR subagent that I implanted to get values from ESXi hosts.

I find this error message in the logs:

!ENTRY org.netxms.ui.eclipse.console 4 0 2020-02-03 09:47:20.868
!MESSAGE Exception in ConsoleJob
!STACK 0
org.netxms.client.NXCException: Invalid DCI ID
   at org.netxms.client.NXCSession.waitForRCC(NXCSession.java:1762)
   at org.netxms.client.NXCSession.waitForRCC(NXCSession.java:1731)
   at org.netxms.client.NXCSession.getCollectedDataInternal(NXCSession.java:4608)
   at org.netxms.client.NXCSession.getCollectedData(NXCSession.java:4656)
   at org.netxms.ui.eclipse.dashboard.widgets.ComparisonChartElement$3.runInternal(ComparisonChartElement.java:116)
   at org.netxms.ui.eclipse.jobs.ConsoleJob.run(ConsoleJob.java:98)
   at org.eclipse.core.internal.jobs.Worker.run(Worker.java:63)

Thanks,

I would like to receive parameters from ESXi hosts. From the parameters given in the NetXMS documentation I thought it was possible to receive this data from an agent installed on another machine, so I did it as follows:
1 - I installed libvirt on netxms server with ESX driver support
2 - I installed the netxms-agent-vmgr subagent
3 - I set up with the correct sections in agent [vmgr],
SubAgent = vmgr.nsm
[vmgr]
host = myhost
[vmgr: myhost]
Url = esx: // some_user @ ip_server /?no_verify = 1
User = some_user
Password = somepassword
4 - I can access esx host from netxms server from virsh tool.
5 - The agent shows no errors and successfully loads the configuration.

The problem is: When I create a DCI with some of the VMGR.xxxxxx metrics, the result is always an error.
Example: VMGR.Host.FreeMemory (myhost) always returns <<ERROR>>

Thank you for your help,

In a dashboard, when I add a rack diagram and mark the title option, instead of the title appears the name of the object.

Is it possible to monitor IPSec tunnels in phase 2? Can anyone give me a detailed explanation?
My situation would be similar to this ...

Phase 1
  Firewall X <-------- IPSec -----------> Firewall Y

Phase 2
Lan1X 192.168.20.0/24 <---- Phase 2 -----> Lan1Y 192.168.24.0/24
Lan2X 10.100.20.0/24 <- Where is the NetXMS Server

Lan2X is where the Netxms Server is, it sees only Firewall X and Lan1X.

What is the best approach to this?

Thanks in advance