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Topics - 2b2bff

#1
General Support / No alert on periodic downtime
May 10, 2022, 04:40:02 PM
Hi,

we have a couple of access points where wifi is disabled in the night and over the weekend. This leads to errors in NetXMS. What is the usual way to tell NetXMS, that it is perfectly normal for these nodes to error outside of business hours?

Cheers
#2
General Support / NetXMS 4.0 Server cannot find mssql.ddr
February 09, 2022, 10:39:58 AM
Hi,

updated today to NetXMS 4.0. Now the Server won't start as it cannot find the mssql.ddr.

Is there anything I can do about it?

Cheers
#3
General Support / 3.9.280 server is crashing on start
September 29, 2021, 01:55:06 PM
Hi,

after update to 3.9.280 the server keeps crashing. No dump is created and I cannot see anything in the log besides a warning that the runtime OpenSSL version does not match the compile time version.

Windows Server 2019
Microsoft SQL Server 2017

What can I do?

Cheers
#4
General Support / Unsupported DCI System.ThreadCount
August 10, 2021, 01:02:48 PM
Hi,

I have one machine - an Intel NUC that is powering a Yealink Microsoft Teams room system - that constantly complains about System.ThreadCount being unsupported.
NetXMS 3.8 and 3.9

What can I do about this? It's just a Windows 10 machine...

Cheers
#5
General Support / Alarming on Windows Events
July 28, 2021, 04:41:48 PM
Hi,

another topic that I try to wrap my head around. I'm trying to get alarms on different windows events. For the moment I just want a warning message.

So, I have configured Windows Event Log to be pushed to NetXMS server. Does work.
I have configured the Windows Event Parser like this:


<parser trace="0" name="WindowsEventLog">
   <macros/>
   <rules>
      <rule name="SQL Login failed">
         <match repeatInterval="0" reset="false">(.*)</match>
         <event>WIN_EVENT_RECORD_MATCHED</event>
         <id>18456</id>
         <logName>Application</logName>
         <agentAction action=""></agentAction>
      </rule>
      <rule name="SQL Login failed">
         <match repeatInterval="0" reset="false">(.*)</match>
         <event>WIN_EVENT_RECORD_MATCHED</event>
         <id>18452</id>
         <logName>Application</logName>
         <agentAction action=""></agentAction>
      </rule>
   </rules>
</parser>


A couple of questions already:
- The parser is asking for a name, but it seems like you only can have one. So why does it ask for a name and what does the name matter?
- For templates you can define Agent Policies and within a Log Parser. The UI looks similar. Is this a place where Windows Event Parser can be defined as well?

Ok then I defined the Event WIN_EVENT_RECORD_MATCHED with severity of Warning and a message of: Windows event ID %3: "%1"
As I understood the documentation n+2 (= %3) should be the EventID - but it is just empty.

Furthermore, in Event Processing Policy I created an alarm with Message "%m" and Alarm key of "WIN_EVT_%i_%3" to group id by Event ID. But as %3 is empty all events from a single machine are merged.

What am I doing wrong?

Cheers
#6
Hi again,

I have a similar issue as already been written about a while ago. I have a repeating error message in log, that it refuses to write a line in software_entry because of a duplicate. However it seems like certain UTF-8 codes are replaced by "?" what makes them collide. Screenshot is attached, CSV export looks like this:

"Windows Phone 8.1 Tools for Visual Studio 2015","14.0.25527","Microsoft Corporation","19.09.2016","",""
"Windows Phone 8.1 Tools for Visual Studio 2015 - ENU","14.0.25420","Microsoft Corporation","19.09.2016","",""
"Windows Phone 8.1 Tools for Visual Studio 2015 - ???","14.0.25420","Microsoft Corporation","19.09.2016","",""
"Windows Phone 8.1 Tools for Visual Studio 2015 - ???","14.0.25420","Microsoft Corporation","19.09.2016","",""
"Windows Phone 8.1 Tools for Visual Studio 2015 � PLK","14.0.25420","Microsoft Corporation","19.09.2016","",""

So the log complains about a duplicated software that in reality isn't.

What can I do about this?

Cheers Frank

#7
Hi,

first of all - NetXMS is an amazing system. I'm still pulling together all the bits and pieces of information that is scattered around. I think there is room for improvement in the documentation / guides... ;)

I updated to version 3.8.166, running on Windows Server.

The first thing I noticed is that the nxagent-3.8.166-x64.npi can be uploaded, but then just vanishes on reload.

Then I thought, lets use WebUI to find out whether its a server or a client problem, but the 3.8.166 installer for Windows fails to install a working version. It is noticable smaller than the 3.8.120 that does work.

Is it a bug, or just me?

Cheers