NetXMS Support Forum

Got a very strange one here. We have 2 Kiosk PCs used at one of our sites to allow customers entrance to the centre. We want to monitor that these are staying up during the day so I added them both to NetXMS with just the standard Status DCI. I then set a custom schedule so it only collects the data when the PC should be on and stops overnight when they are manually switched off. According to the history of the DCI, this works perfectly. However, we are getting Node down alarms and therefore emails outside of the custom schedule for just one of these PCs when it is being switched off. The other PC should be switched off around the same time but we don't get an alarm for that which is what we want.

Probably one of those annoying problems you won't be able to replicate but I thought I would mention it on the off chance I have done something stupid. I have attached screenshots of the setup of the DCI in question but, as I say, the History shows that it is collecting data at the correct time - it is just triggering the alarm when it shouldn't be and doesn't appear to be collecting data.

Actually - the label that appears is the second one, not the first one. The first value has a legend of Open and the second one has a legend of Unassigned.

Many thanks for the new addition in 1.2.9 - Text Gauges give me exactly what I was after.

However, it appears as if the Legend doesn't work correctly when choosing text. Whatever position you choose the legend to be in, it just displays the first label in completely the wrong position. If you change from Text to Dial, it works perfectly.

I have attached a screenshot to show the problem. Very minor issue but thought it worth mentioning.

Don't worry - a vacuum of the Database seemed to fix it so must have been a corruption somewhere.

Hi,

Our NetXMS has been working fine for months and has just keeled over. The core service is refusing to start. I have run it from the command line and here is the last part of the output

[10-Sep-2013 10:06:21.591] Successful sync query: "SELECT id FROM containers WHE
RE object_class=28" [0 ms]
[10-Sep-2013 10:06:21.591] {0000000003A8F920} Successful prepare: "SELECT name,s
tatus,is_deleted,inherit_access_rights,last_modified,status_calc_alg,status_prop
_alg,status_fixed_val,status_shift,status_translation,status_single_threshold,st
atus_thresholds,comments,is_system,location_type,latitude,longitude,location_acc
uracy,location_timestamp,guid,image,submap_id FROM object_properties WHERE objec
t_id=?" [0 ms]
[10-Sep-2013 10:06:21.591] Successful async query: "SELECT idata_value,idata_tim
estamp FROM idata_171 WHERE item_id=1504 ORDER BY idata_timestamp DESC LIMIT 1"
[0 ms]
[10-Sep-2013 10:06:21.591] {0000000003A8F920} bind at pos 1: "886"
[10-Sep-2013 10:06:21.591] Successful prepared sync query: "SELECT name,status,i
s_deleted,inherit_access_rights,last_modified,status_calc_alg,status_prop_alg,st
atus_fixed_val,status_shift,status_translation,status_single_threshold,status_th
resholds,comments,is_system,location_type,latitude,longitude,location_accuracy,l
ocation_timestamp,guid,image,submap_id FROM object_properties WHERE object_id=?"
[0 ms]
[10-Sep-2013 10:06:21.607] {0000000003A8F920} Successful prepare: "SELECT attr_n
ame,attr_value FROM object_custom_attributes WHERE object_id=?" [0 ms]
[10-Sep-2013 10:06:21.607] {0000000003A8F920} bind at pos 1: "886"
[10-Sep-2013 10:06:21.607] Successful prepared sync query: "SELECT attr_name,att
r_value FROM object_custom_attributes WHERE object_id=?" [0 ms]
[10-Sep-2013 10:06:21.607] Successful sync query: "SELECT target_node_id FROM tr
usted_nodes WHERE source_object_id=886" [0 ms]
[10-Sep-2013 10:06:21.607] Successful sync query: "SELECT category,flags,auto_bi
nd_filter FROM containers WHERE id=886" [0 ms]
[10-Sep-2013 10:06:21.607] Successful async query: "SELECT idata_value,idata_tim
estamp FROM idata_171 WHERE item_id=1507 ORDER BY idata_timestamp DESC LIMIT 1"
[0 ms]
[10-Sep-2013 10:06:21.607] {0000000003A8F920} Successful prepare: "SELECT user_i
d,access_rights FROM acl WHERE object_id=?" [0 ms]
[10-Sep-2013 10:06:21.607] {0000000003A8F920} bind at pos 1: "886"
[10-Sep-2013 10:06:21.607] Successful prepared sync query: "SELECT user_id,acces
s_rights FROM acl WHERE object_id=?" [0 ms]
[10-Sep-2013 10:06:21.622] Successful sync query: "SELECT object_id FROM contain
er_members WHERE container_id=886" [0 ms]
[10-Sep-2013 10:06:21.622] {0000000003A8F920} Successful prepare: "SELECT change
_timestamp,new_status FROM slm_service_history WHERE service_id=? AND change_tim
estamp>?" [0 ms]
[10-Sep-2013 10:06:21.622] {0000000003A8F920} bind at pos 1: "886"
[10-Sep-2013 10:06:21.622] {0000000003A8F920} bind at pos 2: "1378767600"
[10-Sep-2013 10:06:21.622] Successful async query: "SELECT idata_value,idata_tim
estamp FROM idata_171 WHERE item_id=1509 ORDER BY idata_timestamp DESC LIMIT 1"
[0 ms]
[10-Sep-2013 10:06:21.622] Successful prepared sync query: "SELECT change_timest
amp,new_status FROM slm_service_history WHERE service_id=? AND change_timestamp>
?" [0 ms]
[10-Sep-2013 10:06:21.622] ++++ ServiceContainer::getUptimeFromDBFor(), downtime
0
[10-Sep-2013 10:06:21.622] {0000000003A8F920} Successful prepare: "SELECT change
_timestamp,new_status FROM slm_service_history WHERE service_id=? AND change_tim
estamp>?" [0 ms]
[10-Sep-2013 10:06:21.622] {0000000003A8F920} bind at pos 1: "886"
[10-Sep-2013 10:06:21.638] {0000000003A8F920} bind at pos 2: "1378681200"
[10-Sep-2013 10:06:21.638] Successful prepared sync query: "SELECT change_timest
amp,new_status FROM slm_service_history WHERE service_id=? AND change_timestamp>
?" [0 ms]
[10-Sep-2013 10:06:21.638] ++++ ServiceContainer::getUptimeFromDBFor(), downtime
0
[10-Sep-2013 10:06:21.638] Successful async query: "SELECT idata_value,idata_tim
estamp FROM idata_171 WHERE item_id=1520 ORDER BY idata_timestamp DESC LIMIT 1"
[0 ms]
[10-Sep-2013 10:06:21.638] {0000000003A8F920} Successful prepare: "SELECT change
_timestamp,new_status FROM slm_service_history WHERE service_id=? AND change_tim
estamp>?" [0 ms]
[10-Sep-2013 10:06:21.638] {0000000003A8F920} bind at pos 1: "886"
[10-Sep-2013 10:06:21.638] {0000000003A8F920} bind at pos 2: "1377990000"
[10-Sep-2013 10:06:21.638] Successful prepared sync query: "SELECT change_timest
amp,new_status FROM slm_service_history WHERE service_id=? AND change_timestamp>
?" [0 ms]
[10-Sep-2013 10:06:21.638] ++++ ServiceContainer::getUptimeFromDBFor(), downtime
0
[10-Sep-2013 10:06:21.638] ++++ ServiceContainer::initUptimeStats() id=886 100.0
00000 100.000000 100.000000
[10-Sep-2013 10:06:21.654] {0000000003A8F920} Successful prepare: "SELECT servic
e_id FROM business_services WHERE service_id=?" [16 ms]
[10-Sep-2013 10:06:21.654] {0000000003A8F920} bind at pos 1: "886"
[10-Sep-2013 10:06:21.654] Successful prepared sync query: "SELECT service_id FR
OM business_services WHERE service_id=?" [0 ms]
[10-Sep-2013 10:06:21.654] Successful async query: "SELECT idata_value,idata_tim
estamp FROM idata_171 WHERE item_id=1521 ORDER BY idata_timestamp DESC LIMIT 1"
[0 ms]
[10-Sep-2013 10:06:21.654] Loading node links...
[10-Sep-2013 10:06:21.654] Successful sync query: "SELECT id FROM containers WHE
RE object_class=29" [0 ms]
[10-Sep-2013 10:06:21.654] {0000000003A8FA40} Successful prepare: "SELECT name,s
tatus,is_deleted,inherit_access_rights,last_modified,status_calc_alg,status_prop
_alg,status_fixed_val,status_shift,status_translation,status_single_threshold,st
atus_thresholds,comments,is_system,location_type,latitude,longitude,location_acc
uracy,location_timestamp,guid,image,submap_id FROM object_properties WHERE objec
t_id=?" [0 ms]
[10-Sep-2013 10:06:21.654] {0000000003A8FA40} bind at pos 1: "887"
[10-Sep-2013 10:06:21.669] Successful prepared sync query: "SELECT name,status,i
s_deleted,inherit_access_rights,last_modified,status_calc_alg,status_prop_alg,st
atus_fixed_val,status_shift,status_translation,status_single_threshold,status_th
resholds,comments,is_system,location_type,latitude,longitude,location_accuracy,l
ocation_timestamp,guid,image,submap_id FROM object_properties WHERE object_id=?"
[0 ms]
[10-Sep-2013 10:06:21.669] Successful async query: "SELECT idata_value,idata_tim
estamp FROM idata_171 WHERE item_id=1523 ORDER BY idata_timestamp DESC LIMIT 1"
[0 ms]
[10-Sep-2013 10:06:21.669] {0000000003A8FA40} Successful prepare: "SELECT attr_n
ame,attr_value FROM object_custom_attributes WHERE object_id=?" [0 ms]
[10-Sep-2013 10:06:21.669] {0000000003A8FA40} bind at pos 1: "887"
[10-Sep-2013 10:06:21.669] Successful prepared sync query: "SELECT attr_name,att
r_value FROM object_custom_attributes WHERE object_id=?" [0 ms]
[10-Sep-2013 10:06:21.669] Successful sync query: "SELECT target_node_id FROM tr
usted_nodes WHERE source_object_id=887" [0 ms]
[10-Sep-2013 10:06:21.669] Successful sync query: "SELECT category,flags,auto_bi
nd_filter FROM containers WHERE id=887" [0 ms]
[10-Sep-2013 10:06:21.669] {0000000003A8FA40} Successful prepare: "SELECT user_i
d,access_rights FROM acl WHERE object_id=?" [0 ms]
[10-Sep-2013 10:06:21.669] {0000000003A8FA40} bind at pos 1: "887"
[10-Sep-2013 10:06:21.685] Successful prepared sync query: "SELECT user_id,acces
s_rights FROM acl WHERE object_id=?" [16 ms]
[10-Sep-2013 10:06:21.685] Successful async query: "SELECT idata_value,idata_tim
estamp FROM idata_182 WHERE item_id=46 ORDER BY idata_timestamp DESC LIMIT 1" [1
6 ms]
[10-Sep-2013 10:06:21.685] Successful sync query: "SELECT object_id FROM contain
er_members WHERE container_id=887" [0 ms]
[10-Sep-2013 10:06:21.685] {0000000003A8FA40} Successful prepare: "SELECT change
_timestamp,new_status FROM slm_service_history WHERE service_id=? AND change_tim
estamp>?" [0 ms]
[10-Sep-2013 10:06:21.685] {0000000003A8FA40} bind at pos 1: "887"
[10-Sep-2013 10:06:21.685] {0000000003A8FA40} bind at pos 2: "1378767600"
[10-Sep-2013 10:06:21.685] Successful prepared sync query: "SELECT change_timest
amp,new_status FROM slm_service_history WHERE service_id=? AND change_timestamp>
?" [0 ms]
[10-Sep-2013 10:06:21.685] ++++ ServiceContainer::getUptimeFromDBFor(), downtime
0
[10-Sep-2013 10:06:21.685] {0000000003A8FA40} Successful prepare: "SELECT change
_timestamp,new_status FROM slm_service_history WHERE service_id=? AND change_tim
estamp>?" [0 ms]
[10-Sep-2013 10:06:21.685] {0000000003A8FA40} bind at pos 1: "887"
[10-Sep-2013 10:06:21.685] {0000000003A8FA40} bind at pos 2: "1378681200"
[10-Sep-2013 10:06:21.685] Successful prepared sync query: "SELECT change_timest
amp,new_status FROM slm_service_history WHERE service_id=? AND change_timestamp>
?" [0 ms]
[10-Sep-2013 10:06:21.685] ++++ ServiceContainer::getUptimeFromDBFor(), downtime
0
[10-Sep-2013 10:06:21.685] {0000000003A8FA40} Successful prepare: "SELECT change
_timestamp,new_status FROM slm_service_history WHERE service_id=? AND change_tim
estamp>?" [0 ms]
[10-Sep-2013 10:06:21.685] {0000000003A8FA40} bind at pos 1: "887"
[10-Sep-2013 10:06:21.700] {0000000003A8FA40} bind at pos 2: "1377990000"
[10-Sep-2013 10:06:21.700] Successful prepared sync query: "SELECT change_timest
amp,new_status FROM slm_service_history WHERE service_id=? AND change_timestamp>
?" [0 ms]
[10-Sep-2013 10:06:21.700] ++++ ServiceContainer::getUptimeFromDBFor(), downtime
0
[10-Sep-2013 10:06:21.700] ++++ ServiceContainer::initUptimeStats() id=887 100.0
00000 100.000000 100.000000
[10-Sep-2013 10:06:21.700] {0000000003A8FA40} Successful prepare: "SELECT node_i
d FROM node_links WHERE nodelink_id=?" [0 ms]
[10-Sep-2013 10:06:21.700] {0000000003A8FA40} bind at pos 1: "887"
[10-Sep-2013 10:06:21.700] Successful prepared sync query: "SELECT node_id FROM
node_links WHERE nodelink_id=?" [0 ms]
[10-Sep-2013 10:06:21.700] {0000000003A8FB60} Successful prepare: "SELECT name,s
tatus,is_deleted,inherit_access_rights,last_modified,status_calc_alg,status_prop
_alg,status_fixed_val,status_shift,status_translation,status_single_threshold,st
atus_thresholds,comments,is_system,location_type,latitude,longitude,location_acc
uracy,location_timestamp,guid,image,submap_id FROM object_properties WHERE objec
t_id=?" [0 ms]
[10-Sep-2013 10:06:21.700] {0000000003A8FB60} bind at pos 1: "888"
[10-Sep-2013 10:06:21.700] Successful prepared sync query: "SELECT name,status,i
s_deleted,inherit_access_rights,last_modified,status_calc_alg,status_prop_alg,st
atus_fixed_val,status_shift,status_translation,status_single_threshold,status_th
resholds,comments,is_system,location_type,latitude,longitude,location_accuracy,l
ocation_timestamp,guid,image,submap_id FROM object_properties WHERE object_id=?"
[0 ms]
[10-Sep-2013 10:06:21.700] {0000000003A8FB60} Successful prepare: "SELECT attr_n
ame,attr_value FROM object_custom_attributes WHERE object_id=?" [0 ms]
[10-Sep-2013 10:06:21.700] {0000000003A8FB60} bind at pos 1: "888"
[10-Sep-2013 10:06:21.700] Successful prepared sync query: "SELECT attr_name,att
r_value FROM object_custom_attributes WHERE object_id=?" [0 ms]
[10-Sep-2013 10:06:21.716] Successful sync query: "SELECT target_node_id FROM tr
usted_nodes WHERE source_object_id=888" [0 ms]
[10-Sep-2013 10:06:21.716] Successful sync query: "SELECT category,flags,auto_bi
nd_filter FROM containers WHERE id=888" [0 ms]
[10-Sep-2013 10:06:21.716] {0000000003A8FB60} Successful prepare: "SELECT user_i
d,access_rights FROM acl WHERE object_id=?" [0 ms]
[10-Sep-2013 10:06:21.716] {0000000003A8FB60} bind at pos 1: "888"
[10-Sep-2013 10:06:21.716] Successful prepared sync query: "SELECT user_id,acces
s_rights FROM acl WHERE object_id=?" [0 ms]
[10-Sep-2013 10:06:21.716] Successful sync query: "SELECT object_id FROM contain
er_members WHERE container_id=888" [0 ms]
[10-Sep-2013 10:06:21.716] {0000000003A8FB60} Successful prepare: "SELECT change
_timestamp,new_status FROM slm_service_history WHERE service_id=? AND change_tim
estamp>?" [0 ms]
[10-Sep-2013 10:06:21.716] {0000000003A8FB60} bind at pos 1: "888"
[10-Sep-2013 10:06:21.716] {0000000003A8FB60} bind at pos 2: "1378767600"
[10-Sep-2013 10:06:21.716] Successful prepared sync query: "SELECT change_timest
amp,new_status FROM slm_service_history WHERE service_id=? AND change_timestamp>
?" [0 ms]
[10-Sep-2013 10:06:21.716] ++++ ServiceContainer::getUptimeFromDBFor(), downtime
0
[10-Sep-2013 10:06:21.716] {0000000003A8FB60} Successful prepare: "SELECT change
_timestamp,new_status FROM slm_service_history WHERE service_id=? AND change_tim
estamp>?" [0 ms]
[10-Sep-2013 10:06:21.716] {0000000003A8FB60} bind at pos 1: "888"
[10-Sep-2013 10:06:21.716] {0000000003A8FB60} bind at pos 2: "1378681200"
[10-Sep-2013 10:06:21.732] Successful prepared sync query: "SELECT change_timest
amp,new_status FROM slm_service_history WHERE service_id=? AND change_timestamp>
?" [16 ms]
[10-Sep-2013 10:06:21.732] ++++ ServiceContainer::getUptimeFromDBFor(), downtime
0
[10-Sep-2013 10:06:21.732] {0000000003A8FB60} Successful prepare: "SELECT change
_timestamp,new_status FROM slm_service_history WHERE service_id=? AND change_tim
estamp>?" [0 ms]
[10-Sep-2013 10:06:21.732] {0000000003A8FB60} bind at pos 1: "888"
[10-Sep-2013 10:06:21.732] {0000000003A8FB60} bind at pos 2: "1377990000"
[10-Sep-2013 10:06:21.732] Successful prepared sync query: "SELECT change_timest
amp,new_status FROM slm_service_history WHERE service_id=? AND change_timestamp>
?" [0 ms]
[10-Sep-2013 10:06:21.732] ++++ ServiceContainer::getUptimeFromDBFor(), downtime
0
[10-Sep-2013 10:06:21.732] ++++ ServiceContainer::initUptimeStats() id=888 100.0
00000 100.000000 100.000000
[10-Sep-2013 10:06:21.732] {0000000003A8FB60} Successful prepare: "SELECT node_i
d FROM node_links WHERE nodelink_id=?" [0 ms]
[10-Sep-2013 10:06:21.732] {0000000003A8FB60} bind at pos 1: "888"
[10-Sep-2013 10:06:21.732] Successful prepared sync query: "SELECT node_id FROM
node_links WHERE nodelink_id=?" [0 ms]
[10-Sep-2013 10:06:21.732] Loading service checks...
[10-Sep-2013 10:06:21.732] Successful sync query: "SELECT id FROM slm_checks" [0
ms]
[10-Sep-2013 10:06:21.732] Linking objects...
[10-Sep-2013 10:06:21.747] Successful sync query: "SELECT object_id FROM contain
er_members WHERE container_id=2" [15 ms]
[10-Sep-2013 10:06:21.747] Successful async query: "SELECT idata_value,idata_tim
estamp FROM idata_186 WHERE item_id=48 ORDER BY idata_timestamp DESC LIMIT 1" [1
5 ms]
[10-Sep-2013 10:06:21.747] Successful sync query: "SELECT object_id FROM contain
er_members WHERE container_id=3" [0 ms]
[10-Sep-2013 10:06:21.747] Successful sync query: "SELECT object_id FROM contain
er_members WHERE container_id=5" [0 ms]
[10-Sep-2013 10:06:21.747] Successful sync query: "SELECT object_id FROM contain
er_members WHERE container_id=6" [0 ms]
[10-Sep-2013 10:06:21.747] Successful sync query: "SELECT object_id FROM contain
er_members WHERE container_id=7" [0 ms]
[10-Sep-2013 10:06:21.747] Successful sync query: "SELECT object_id FROM contain
er_members WHERE container_id=8" [0 ms]
[10-Sep-2013 10:06:21.747] Successful sync query: "SELECT object_id FROM contain
er_members WHERE container_id=9" [0 ms]
[10-Sep-2013 10:06:21.747] #### CalculateCompoundStatus for id 9
[10-Sep-2013 10:06:21.747] ServiceContainer::calculateCompoundStatus(Business Se
rvices [9]): old_status=5 new_status=5
[10-Sep-2013 10:06:21.747] Objects loaded and initialized
[10-Sep-2013 10:06:21.747] Map update thread started
[10-Sep-2013 10:06:21.763] Successful sync query: "SELECT id,name,comments FROM
situations ORDER BY id" [16 ms]
[10-Sep-2013 10:06:21.763] Situations loaded and initialized
[10-Sep-2013 10:06:21.763] Successful sync query: "SELECT action_id,action_name,
action_type,is_disabled,rcpt_addr,email_subject,action_data FROM actions ORDER B
Y action_id" [0 ms]
[10-Sep-2013 10:06:21.763] Failed sync query: "SELECT event_code,severity,flags,
message,description,event_name FROM event_cfg ORDER BY event_code" [0 ms]
[10-Sep-2013 10:06:21.763] SQL query failed (Query = "SELECT event_code,severity
,flags,message,description,event_name FROM event_cfg ORDER BY event_code"): XX00
0 ERROR:  unexpected chunk number 0 (expected 1) for toast value 225167 in pg_to
ast_2619
[10-Sep-2013 10:06:21.763] Unable to load events from database
NetXMS Core initialization failed
[10-Sep-2013 10:06:21.763] {0000000003A8FC80} Successful prepare: "SELECT var_va
lue FROM config WHERE var_name=?" [0 ms]
[10-Sep-2013 10:06:21.763] {0000000003A8FC80} bind at pos 1: "DBLockStatus"
[10-Sep-2013 10:06:21.763] Successful prepared sync query: "SELECT var_value FRO
M config WHERE var_name=?" [0 ms]
[10-Sep-2013 10:06:21.763] {0000000003A8FC80} Successful prepare: "UPDATE config
SET var_value=? WHERE var_name=?" [0 ms]
[10-Sep-2013 10:06:21.763] {0000000003A8FC80} bind at pos 1: "UNLOCKED"
[10-Sep-2013 10:06:21.763] {0000000003A8FC80} bind at pos 2: "DBLockStatus"
[10-Sep-2013 10:06:21.778] Successful prepared sync query: "UPDATE config SET va
r_value=? WHERE var_name=?" [0 ms]
[10-Sep-2013 10:06:21.778] {0000000003A8FC80} Successful prepare: "SELECT var_va
lue FROM config WHERE var_name=?" [0 ms]
[10-Sep-2013 10:06:21.778] {0000000003A8FC80} bind at pos 1: "DBLockInfo"
[10-Sep-2013 10:06:21.778] Successful prepared sync query: "SELECT var_value FRO
M config WHERE var_name=?" [0 ms]
[10-Sep-2013 10:06:21.778] {0000000003A8FC80} Successful prepare: "UPDATE config
SET var_value=? WHERE var_name=?" [0 ms]
[10-Sep-2013 10:06:21.778] {0000000003A8FC80} bind at pos 1: ""
[10-Sep-2013 10:06:21.778] {0000000003A8FC80} bind at pos 2: "DBLockInfo"
[10-Sep-2013 10:06:21.810] Successful prepared sync query: "UPDATE config SET va
r_value=? WHERE var_name=?" [32 ms]
[10-Sep-2013 10:06:21.810] {0000000003A8FC80} Successful prepare: "SELECT var_va
lue FROM config WHERE var_name=?" [0 ms]
[10-Sep-2013 10:06:21.810] {0000000003A8FC80} bind at pos 1: "DBLockPID"
[10-Sep-2013 10:06:21.810] Successful prepared sync query: "SELECT var_value FRO
M config WHERE var_name=?" [0 ms]
[10-Sep-2013 10:06:21.810] {0000000003A8FC80} Successful prepare: "UPDATE config
SET var_value=? WHERE var_name=?" [0 ms]
[10-Sep-2013 10:06:21.810] {0000000003A8FC80} bind at pos 1: "0"
[10-Sep-2013 10:06:21.810] {0000000003A8FC80} bind at pos 2: "DBLockPID"
[10-Sep-2013 10:06:21.825] Successful prepared sync query: "UPDATE config SET va
r_value=? WHERE var_name=?" [15 ms]
[10-Sep-2013 10:06:21.825] DB connection 000000000089FF60 closed


It seems to be seeing the Database fine but not running. Any pointers would be gratefully received.

That would be perfect - many thanks Victor. It will look much nicer than my basic HTML page!

As an example, here is something I have knocked up in HTML. I have the figures as values in DCIs - I would just like to have something similar but prettier and using NetXMS rather than pointing the Dashboard at a Webpage. I'm sure I could fine other uses for displaying DCI values in a Dashboard as well.

Hi All,

Thanks to help from Victor, we have a dashboard that shows the status of our Helpdesk calls by reading the contents of a SQL query and reading them as DCIs. These DCIs are then displayed as dial charts which works well.

However, I would also like to be able to display these values as values in a Dashboard. Without using a graph or dial, I can't see a way of just displaying a DCI in a dashboard. Has anyone got any neat workarounds for this? Ideally, I would like a widget that can display a DCI as an LED 7 segment style number so I can display values such as total calls logged on the Helpdesk which won't work as a Dial Chart - we just want a number displayed.

A very minor request as we can cope without it but it would be nice to have a page on our dashboard slideshow that shows open calls, unassigned calls, total calls etc as large, easy to read numbers.

Many thanks,

Thanks Victor - it would be useful if it could be changed but not if it is any great trouble to you or other users.

Hi,

I've been slowly adding all kinds of DCIs with various levels of alarms but have noticed that the Status Indicators used on our Dashboard only go Green or Red. Is there any way to make the dot the same colour as the alarms as a blue warning is still making the site go Red? I know you can change the status calculation for a Subnet but that is working fine already - it goes blue, yellow or red. The status indicator only goes red.

Many thanks,

Dave

Is there any info anywhere on how the basic software inventory works?

After lots of hair pulling over what turned out to be a path issue for the cmd file, that worked perfectly - thanks Victor!

I'm trying to convert what someone else has done for PRTG. We use Spiceworks as our Helpdesk system and I want to get a display of open and unassigned calls into our dashboard. Using this link http://community.spiceworks.com/how_to/show/733-how-to-monitor-spiceworks-tickets-using-prtg

, I have got the following info out of Spiceworks and into a txt file:

tickets_new_total:0:Total new tickets - 0
tickets_open_AlistairMann:3:Open tickets for Alistair Mann - 3
tickets_open_DavidBulwer:3:Open tickets for David Bulwer - 3
tickets_open_SteveChapman:13:Open tickets for Steve Chapman - 13
tickets_open_total:45:Total open tickets - 45
tickets_overdue_total:12:Total overdue tickets - 12
tickets_unassigned_total:26:Total unassigned tickets - 26

I am struggling to figure out how to get these figures into NetXMS as DCI - It appears to me that ExternalParameters could be the way to go but I'm struggling to get my head around it - can anyone please give me any pointers?

Many thanks,

Dave

Perfect - many thanks Victor

Here we go. Don't think I'm missing anything obvious - I've created two dashboards and a slideshow dashboard successfully but the ability to add dials and the network map would add the finishing touches.