NetXMS Support Forum

Hi,

it is 3.8.166, running on Windows Server 2019, using an Microsoft SQL Server 2016 as backend...

Cheers Frank

Hi again,

I have a similar issue as already been written about a while ago. I have a repeating error message in log, that it refuses to write a line in software_entry because of a duplicate. However it seems like certain UTF-8 codes are replaced by "?" what makes them collide. Screenshot is attached, CSV export looks like this:

"Windows Phone 8.1 Tools for Visual Studio 2015","14.0.25527","Microsoft Corporation","19.09.2016","",""
"Windows Phone 8.1 Tools for Visual Studio 2015 - ENU","14.0.25420","Microsoft Corporation","19.09.2016","",""
"Windows Phone 8.1 Tools for Visual Studio 2015 - ???","14.0.25420","Microsoft Corporation","19.09.2016","",""
"Windows Phone 8.1 Tools for Visual Studio 2015 - ???","14.0.25420","Microsoft Corporation","19.09.2016","",""
"Windows Phone 8.1 Tools for Visual Studio 2015 � PLK","14.0.25420","Microsoft Corporation","19.09.2016","",""

So the log complains about a duplicated software that in reality isn't.

What can I do about this?

Cheers Frank

I found the WebUI error - the NetXMS WebUI Service has been installed with the "Local Service" account. After switching to "Local System" the WebUI is accessable again...

Not after restart. I upload the npi, then it is listed in the grid. After pressing the "reload" button, the entry is gone...

Hi Victor,

yeah the Web UI installer for Windows. Using the bundled JRE. As I said, 3.8.120 does work, but the 3.8.166 installs, but the UI is not accessable. I wonder what happened to the packet, as it is only about 70 MB instead of about 90 MB of the installer packages before...

But the thing that bothers me more is that the Agent package (.npi) does not remain in package manager, so that I can distribute the update...

Cheers,
Frank

Hi,

first of all - NetXMS is an amazing system. I'm still pulling together all the bits and pieces of information that is scattered around. I think there is room for improvement in the documentation / guides...

I updated to version 3.8.166, running on Windows Server.

The first thing I noticed is that the nxagent-3.8.166-x64.npi can be uploaded, but then just vanishes on reload.

Then I thought, lets use WebUI to find out whether its a server or a client problem, but the 3.8.166 installer for Windows fails to install a working version. It is noticable smaller than the 3.8.120 that does work.

Is it a bug, or just me?

Cheers