Recent posts

#1
General Support / Re: Network Discovery Error fo...
Last post by Filipp Sudanov - Today at 11:45:51 AM
UI is a bit unclear, just enter 28 in the network mask field
#2
General Support / Re: Oracle Database Monitoring...
Last post by deepb - Today at 11:17:10 AM
Thanks for the '--with-oracle' suggestion. It worked.
Now, Oracle.DBInfo.IsReachable(DB1) is coming NO

SubAgent = oracle.nsm
[ORACLE]
ID = DB1
Name = TEST
Username = dbuser
Password = "mypass123"

I also tried below config but that didn't work either.
Select
SubAgent = oracle.nsm
[ORACLE]
ID = DB1
TnsName = TEST
Username = dbuser
Password = "mypass123"

I gave full connection string as below. Also didn't work.
Select
SubAgent = oracle.nsm
[ORACLE]
ID = DB1
Name = dbuser@//localhost:1521/TEST
Username = dbuser
Password = "mypass123"

2024.05.28 15:16:46.285 *D* [comm.cs.1          ] Requesting metric "Oracle.DBInfo.IsReachable(DB1)"
2024.05.28 15:16:46.285 *D* [comm.cs.1          ] GetMetricValue("Oracle.DBInfo.IsReachable(DB1)"): 0 (SUCCESS) value = "NO"
2024.05.28 15:16:46.285 *D* [comm.cs.1          ] Outgoing message dump:
  ** 000000 | 00 1D 50 00 00 00 00 30 00 00 05 3E 00 00 00 02 | ..P....0...>....
  ** 000010 | 00 00 00 1C 00 00 00 00 00 00 00 00 00 00 00 00 | ................
  ** 000020 | 00 00 00 15 07 00 00 00 00 00 00 02 4E 4F 00 00 | ............NO..
  ** code=0x001D (CMD_REQUEST_COMPLETED) version=5 flags=0x0000 id=1342 size=48 numFields=2
  ** 000000: [    28] INT32       0
  ** 000010: [    21] UTF8-STRING "NO"

Is there any difference between the INI formats of 4.5.0 and 5.x ? Id or ID? TnsName or Name?
Can't find Administration Guide for old versions.
#3
General Support / Re: Database upgrade after Net...
Last post by maredcz - May 27, 2024, 08:25:48 AM
Only confirmation. The upgrade was successfull now.
Thank you. Martin
#4
General Support / Network Discovery Error for gi...
Last post by cbwecomm - May 26, 2024, 08:32:29 PM
Is this not a valid subnet for Network Discovery?
(It seems to want to change it to a /24)

https://ibb.co/D41q05K
#5
General Support / Issues with mapping and GPS Co...
Last post by cbwecomm - May 26, 2024, 08:17:34 PM
I'm not sure if I'm doing something wrong, or if things are just broken; I'm not having much luck with mapping.

I created a map with the background set to Geographic Map.  I then set the GPS coordinates.  However, the map displayed is something totally different:
https://ibb.co/dbVqwM7

I guess that is problem #1.


My second problem, is that objects don't display based on the location set in the object properties. (although if the problem #1 above is broken, then this problem #2 is never going to look right). 

Shouldn't objects appear on the Geo-location Map based on the location set in their properties?

My third issue is that (I assumed) setting a location (or location details like city, district, zip code, etc)  on a container would push those values down to lower level objects, including location/GPS details.  If all objects in a container are at the same location then wouldn't setting the values at a higher level cause them to be set automatically on the lower level object?
#6
General Support / Re: Changes in Maps not gettin...
Last post by Filipp Sudanov - May 24, 2024, 05:29:15 PM
Quote from: gillesvilleneuve on May 23, 2024, 11:15:04 AMThe problem is present if I use: display objects as Small Labels, not present if i use display objects as Icons

Thanks for the info, now we've managed to replicate this. 
#7
General Support / Re: ICMP polling through Proxy...
Last post by troffasky - May 24, 2024, 12:19:10 PM
Upgraded server from 4.5.x to 5.0.3 yesterday. 

Using agent 4.4.3 on Windows 10 as a proxy at a remote site. This monitors all nodes in the zone.

This continues to work as an ICMP proxy without issue, that I can see.
#8
General Support / Re: Changes in Maps not gettin...
Last post by gillesvilleneuve - May 23, 2024, 11:15:04 AM
The problem also persists in 5.0.3 while it worked in 5.0.1. Now I can no longer find the save button and when I exit, the node icons remain at the top left and they are not saved in the assigned position

Am I doing something wrong? Can you help me?

I'll add more details.
The problem is present if I use: display objects as Small Labels, not present if i use display objects as Icons
#9
General Support / Re: Oracle Database Monitoring...
Last post by Alex Kirhenshtein - May 23, 2024, 10:03:27 AM
Prefix /usr/local usually indicates that you built it from source. Run configure with additional "—with-oracle=/path/to/cliebt/library" and rebuild. 
Same for netsvc, looks like you are missing libcurl 
#10
General Support / Oracle Database Monitoring Iss...
Last post by deepb - May 23, 2024, 09:15:10 AM
In version 4.5.0 Oracle subagent is not getting loaded. Agent config file is as below:

SubAgent = oracle.nsm
[ORACLE]
ID = DB1
Name = TEST
Username = dbuser
Password = "mypass123"

2024.05.23 11:25:27.629 *I* [db.drv            ] Database driver "sqlite.ddr" loaded and initialized successfully
2024.05.23 11:25:27.637 *I* [db.agent          ] Local database opened successfully
2024.05.23 11:25:27.637 *I* [startup            ] Agent ID is fe5c6553-04d2-4303-b702-f51d3befdbf2
2024.05.23 11:25:27.638 *I* [startup            ] Local host name is "RAC1.kmrcl.in"
2024.05.23 11:25:27.638 *I* [startup            ] Using system name "rac1"
2024.05.23 11:25:27.639 *I* [startup            ] Arbitrary command execution disabled
2024.05.23 11:25:28.642 *I* [linux              ] Unable to parse /proc/drbd, DRBD data collector will not start
2024.05.23 11:25:28.647 *I* [subagents          ] Subagent "Linux" (/usr/local/lib/netxms/linux.nsm) loaded successfully (version 4.5.0)
2024.05.23 11:25:28.647 *E* [subagents          ] Error loading subagent module "oracle.nsm" (/usr/local/lib/netxms/oracle.nsm: cannot open shared object file: No such file or directory)
2024.05.23 11:25:28.647 *E* [subagents          ] Error loading subagent module "netsvc.nsm" (/usr/local/lib/netxms/netsvc.nsm: cannot open shared object file: No such file or directory)

There's no oracle.ddr in /usr/local/lib/netxms/dbdrv/ ; only sqlite.ddr is there.
In /usr/local/lib/netxms netsvc.nsm is also missing.

Please help.