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Topics - ChrisC

#1
I'm trying to add some locations for our devices, and I can't find any instructions for Configuation -> Geographical Areas

I've tried adding in coordinates, one per line, which just results in error saying "Cannot parse area border point".
When I try and import a .kml file, nothing happens.

How am I supposed to use this function?

Thanks,
#2
https://www.netxms.org/forum/general-support/how-to-countgraphcheck-tcp-connection-states-table-with-netxms/msg2031/#msg2031 nicely explains how to do it using the Agent, but I was wondering if there is a way of counting OIDs that match a certain criteria without having to have an Agent installed, as some of this is available via SNMP.

For example, OID:
.1.3.6.1.2.1.6.13.1.4.xxx.xxx.xxx.xxx.ssss.yyy.yyy.yyy.yyy.dddd

xxx.xxx.xxx.xxx is the local IP address, and ssss is the local port.
yyy.yyy.yyy.yyy is the remote IP address, and dddd is the remote port.
If I could count the number of times ".1.3.6.1.2.1.6.13.1.4.xxx.xxx.xxx.xxx.ssss.*" appears in the list, I could count how many connections there are to a specific service.

Is this possible somehow?
#3
General Support / Centralized Agent Upgrade Fails
October 29, 2021, 01:59:28 PM
I have followed the instructions here:
https://www.netxms.org/documentation/adminguide/upgrade.html?highlight=upgrade%20agent#centralized-agent-upgrade, but when I try and deploy the agent, none of them work, and I get the message "Agent's version doesn't match package version after upgrade"
I am running NetXMS Server 3.9.298, and am trying to install the agent 3.9.334 and will upgrade the server soon afterwards.
I have never tried this before.

Looking at the agent logs, it seems to be receiving the file in chunks, which are then merged back into the original .exe.
I see this in the log also:
2021.10.29 11:33:38.769 *D* [procexec           ] ProcessExecutor::execute(): process "CMD.EXE /C "C:\NetXMS\var\nxagent-3.9.334-x64.exe" /VERYSILENT /SUPPRESSMSGBOXES /LOG /FORCECLOSEAPPLICATIONS /NORESTART" started
which I guess is good news, but I can't see anything obvious after this.

All agents I am trying to upgrade are on the same LAN, so I doubt it's a network problem.
I ran the above command manually on one of the failing servers, and it worked.

#4
I am trying to get Grafana to work with NetXMS:

Both are on the same server.
Browsing to the server with /api and /api/info displays version information in JSON format.
I have created the Data Source, and when I click Save & test, it replies with "Data source is working".

When I try and select a Target, the drop down box is empty (I assume it should fill with a list of choices)

When I try and add an alarm list, again, I don't get a list of choices in "Source". If i leave it blank, use "*" or "%" (hoping to show all alarms) I get a JSON reply of column names, but no actual data.

As a test, I've added "allowed_origins = *" to the grafana .ini file as I was seeing some warnings, but although the warnings are now gone, it is still not working.

What am I doing wrong?
#5
When Dashboards get complicated, it's not easy to figure out which element is which, when going back in to edit them.
Would it be possible to add something to make it easier to see which is which, without double clicking on each one to check?
For example, (please see screenshot attached) the title of the element could be added as a new column in the list, so it is more obvious.

Thanks!
#6
I now have quite a few servers I want to monitor for "Node Down", but don't want to just allow everything or i'd get too many alerts as Network Discovery is enabled.
In the IF Condition, the order of the objects seems to be in an odd order (see picture). It doesn't seem to be the order I added them to NetXMS either.
Would it be possible to allow the list to be in Alphabetical order, so it's easier to see if an object has been missed out?

Thanks,

Chris
#7
General Support / Status Dashboard Like "Port View"?
October 10, 2021, 12:03:40 AM
I would like to graphically show the status of DCIs I am mapping as colours depending on their value.
For example, I have a PDU that reports its status of "on" or "off" in a separate SNMP OID for each socket.
I would like to be able to show this as coloured items like the "Port View" or "Status Indicator" Dashboard Elements (eg. Red for "off" and Green for "on"). Is this possible?
#8
Feature Requests / Documentation Changes
September 30, 2021, 04:21:29 PM
https://www.netxms.org/documentation/adminguide/service-monitoring.html - It mentions a menu item called "Create Network Service...", but I can't find this on any menus on Version 3.9.280.

In both
https://wiki.netxms.org/index.php?title=Agent_Configuration_File&mobileaction=toggle_view_mobile
and
https://www.netxms.org/documentation/adminguide/appendix.html?highlight=enablearbitrarycommandexecution
it would be good for some examples to be included for Action and ActionShellExec.
It says "See the Agent Configuration section for detailed description of this parameter.", but there's no link, and I can't find what the syntax should be, and how to escape quotes etc.
Also, on the same page, are parameters DisabeIPv4 and DisabeIPv6 typos?

Thanks!

Chris
#9
General Support / Table / List of Software updates
September 28, 2021, 01:38:06 PM
I like the "Generate alarm on software package changes".
Is there a way of just listing all these in a dashboard / table easily?

Thanks,

Chris
#10
I have just installed the Android Client, and it has successfully logged in, however I can't display any of the dashboards, even quite simple ones.
For example, see the two attached screenshots, one from the Linux client, and one from Android.

Note in the Android screenshot, there are 3 horizontal bars, which are probably the separator between the 3 graphs.
Other than that, nothing is displayed.

I am running this on Android 10 on a Fairphone 3.
Both the Android device and the NetXMS server are in the same subnet.

Thanks,

Chris
#11
I keep getting the following warning:
"Invalid network mask /3 on interface "Device eth0 at 03:00.0 VMware - VMXNET3 Ethernet Controller", should be /24".

This is a VMWare vCenter VM on a VMWare host. I have checked it's network config via the vCenter interface, and the mask is definitely /24 and not /3 (and never has been!).

The invalid netmask rule could be useful, so I don't want to delete it.
I know I could try and filter it so it ignores the specific object, but other people might be having the same problem.
Any ideas why this might be happening? I guess it could be due to a regular expressing failing or is it a buggy SNMP implementation on the device itself?
The discovery is only happening via SNMP, I don't have an agent running on there.

Both Management Console and Server are Version 3.9.235, but this also happened on Version 3.9.178.

Thanks,
#12
I am trying to make some SNMP templates for devices, but I am having trouble getting them to apply automatically.
For example, I want to log the POE power usage for switches.
I can apply them manually and they work, but if I leave it for NetXMS to apply them automatically, nothing happens.
Please see the attached image.
For some switches, there is no 2nd PSU, could this be why it doesn't apply automatically?

Secondly, for switches that don't have a second PSU, is there any way of making the 2nd set of DCIs (1435, 1436 and 1437) optional so it doesn't error?
I assume I should really be using a loop somehow to find anything under the root of the PSU OID, but I have no idea how to do that yet!
Thanks!
#13
I have a Cisco switch that has an interface (vlan) with two IP addresses attached.
2 Objects show up in the device tree after auto discovery, and even though I have set the object with the secondary IP to unmanaged, and deleted it from the L3 map, it keeps popping back up and makes the diagram confusing.
Of course just deleting the object itself means it will turn up again as managed after the next auto discovery.

How can I stop this from happening while keeping the L3 map dynamic?
Can I use an object filter and exclude the secondary IP somehow? To be honest, I would prefer if the object doesn't show up in the device tree at all, while keeping auto discovery enabled.

Thanks,
#14
General Support / Customizing Port View
September 14, 2021, 10:44:03 AM
Is it possible to customize the Port View?
It's great, but I want to make the individual port boxes smaller so I can fit more on the screen. Is this possible by editing the XML or something?
Failing that, can I enable scroll bars for a specific dashboard?

Thanks,
#15
I am graphing a device via SNMP that has 4 power outputs.
I am displaying the 4 outputs on 1 graph, which works fine, but the names in the Legend are the names of the attribute (ie. "Output 1 Watts" "Output 2 Watts".
Is it possible to use the text string from another SNMP counter for each Legend entry instead?
I know I could just rename each of the attributes that I am graphing, but I am trying to make this generic so I can use it as a template for other devices.

Thanks for a great product! I have been watching the intro by Thomas Kirnac, and it looks great!