NetXMS Support Forum

We have a dashboard built that we display on a TV for all IT staff to look at.  We leave this system on 24/7 and the TV is on when we are in the office.  On version 5.x of NetXMS with the legacy client, we had no issues and the dashboard was always displayed and updated properly.

However, with version 6 of NetXMS and the new client, the dashboard will go to a blank white screen after approximately 2 days. The only way to fix this is closing the client altogether and then restarting the client application.

Has anyone come across this before?  Does anyone know what might be causing this?

That's rather interesting -- there are no similar reports.

Are you on 6.0.4? If not -- please give it a try. If it will not help -- temporary rollback to 5.2.8.

In 6.x we upgraded OpenSSL to mitigate CVE (we are not affected by it, but version scanners still getting triggered), and it might break something.

Hi all,

I've encountered a strange issue after upgrading from 5.2.7 (if I'm not mistaken) to version 6.

All my Windows-Agent-Proxy-Nodes cannot connect anymore - the tunnel just comes up as unbound and I cannot bind the tunnel to the Node, I cannot bind the tunnel to a new node either.

Is there currently any known issue for windows with the tunnels?

Mar 09 18:01:27 netxms.domain.tld netxmsd[6645]: [crypto.cert        ] IssueCertificate: new certificate request (CN override: 2913bfd4-6a5c-4ab5-abaa-17354a97cdab, OU override: f0acdbf0-7240-4699-9ed2-f50e7e5a3ef4)
Mar 09 18:01:27 netxms.domain.tld  netxmsd[6645]: [crypto.cert        ] IssueCertificate: certificate request verification failed
Mar 09 18:01:27 netxms.domain.tld  netxmsd[6645]: [agent.tunnel.11    ] Cannot issue certificate
Mar 09 18:01:27 netxms.domain.tld  netxmsd[6645]: [agent.tunnel.11    ] Certificate cannot be issued: agent error 923 (Encryption error)

ServerConnection = netxms.domain.tld
TrustedRootCertificate = C:\NetXMS\NetXMS-CA.crt
VerifyServerCertificate = yes
ZoneUIN = 4711
MasterServers = netxms.domain.tld
ConfigIncludeDir = C:\NetXMS\etc\nxagentd.conf.d
LogFile = {syslog}
FileStore = C:\NetXMS\var
SubAgent = winperf.nsm

EnableProxy = yes
EnableModbusProxy = yes
EnableSNMPProxy = yes
EnableSNMPTrapProxy = yes
EnableSyslogProxy = yes
EnableTCPProxy = yes
EnableWebServiceProxy = yes
SubAgent = ping.nsm

Any help is highly appreciated 😅

Thanks and best wishes,
Manuel

Currently there are a bit different requirements for web api and web UI. Web UI requires ee10, web-api - ee8.

If you are using both, then you'd need two versions of Tomcat.

Or you can use Jetty - the you can put .in file into webapps folder, e.g.
netxms-webscv-6.0.4.1.war.ini

with the following contents:

environment=ee8

Replicates for me, created ticket: https://github.com/netxms/netxms/issues/3137
You may keep 5.x agent on your systems for now, agent can be older then the server.

Hi,

On Linux agent is reading /var/run/utmp file to get current session table. Could be some access right issue, depending on the user under which you run the agent. What flavor of Linux is that?

I think I've figured it out.  Disregard this

Hi Team,

I'm monitoring several CPE devices and have added the ICMP.PacketLoss job to track their status.

I noticed an interesting situation: some of the CPEs have public IP addresses, while others use local IPs (VPN-Mngm).

For the CPEs with public IP addresses, the ICMP.PacketLoss check does not appear to work. However, for the ones with local IP addresses, the monitoring works as expected.

Does anyone have any idea why this behavior might be occurring?

Thanks
Nikola S.

Since version 6.0.0 of the Windows Agent, the software inventory is updated every time a user logs on to the client and then again when they log off.

The only difference in the list of installed software is that when a user is logged on, the user's name is displayed in the "User" column for many entries; when no user is logged on, this column is empty.

This behavior results in a large number of "SYS_PACKAGE_REMOVED" and "SYS_PACKAGE_INSTALLED" events.

Is this intended behavior?

After deleting and re-creating the tool and filtering on OID it works as expected