Repeated updates of the software inventory since version 6.0.0 of Win Agent

Started by batnator, March 06, 2026, 07:04:13 AM

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batnator

Since version 6.0.0 of the Windows Agent, the software inventory is updated every time a user logs on to the client and then again when they log off.

The only difference in the list of installed software is that when a user is logged on, the user's name is displayed in the "User" column for many entries; when no user is logged on, this column is empty.

This behavior results in a large number of "SYS_PACKAGE_REMOVED" and "SYS_PACKAGE_INSTALLED" events.

Is this intended behavior?

Filipp Sudanov

Replicates for me, created ticket: https://github.com/netxms/netxms/issues/3137
You may keep 5.x agent on your systems for now, agent can be older then the server.

sqk

Downgrade from 6.0.4 to 5.2.8 x64 agent (using deploy package) results in "Problem with agent local database: could not open database" major event for me...

Filipp Sudanov

yes, because newer agent updated schema of agent database and we don't have automation for agent downgrade with that. Just delete nxagentd.db file, it will be recreated on agent start.

sqk

Found db file in %WINDIR%\System32\config\systemprofile\AppData\Local\nxagentd folder, but need enter maintenance, connect to system, stop agent, delete db file, install 5.2.8, start agent and leave maintenance for every win system... will wait for fix! :-)

Thanks anyway, I like netxms since version 0.2.27...